Southeast Regional Manager, Retail Event Operations – FIFA World Cup (Atlanta, Miami)

how you will make an impact: 

Regional Strategy & Leadership (Pre-Execution Phase) 

• Oversee and mentor Location Managers across 3–4 event retail sites, ensuring alignment with Fanatics’ operational standards and retail goals. 

• Develop and implement regional strategies around staffing, infrastructure, logistics, and inventory deployment in collaboration with internal departments. 

• Coordinate with FIFA partners, venues, and vendors to ensure operational readiness and brand consistency across all assigned markets. 

• Drive cross-site collaboration to ensure best practices and shared solutions for common challenges. 

Transition to City Manager Role (Execution Phase) 

• As the tournament enters the critical execution stage, take on full-site leadership at one key location within your region. 

• Serve as the on-site City Manager, overseeing all aspects of retail operations including team leadership, customer experience, inventory, sales performance, and issue resolution. 

• Act as the main point of contact for all client, vendor, and internal communications at your assigned site. 

• Lead by example, providing direct, on-the-ground support, coaching, and problem-solving to ensure operational excellence during the event. 

Event Planning & Execution 

• Ensure the successful buildout and breakdown of retail operations (fixtures, tents, POS) across assigned sites. 

• Support merchandising execution including planograms, product placement, and real-time inventory management. 

• Supervise staffing plans, training, scheduling, and performance across locations.