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Lead Guest Services Agent - Family-friendly resort offering authentic San Diego soul

San Diego Mission Bay Resort
San Diego, United Statesfull_timeVerifiedPosted 30 Apr 2024
💰 $45,500/yr

About the role

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Lead Guest Services Agent to our Front Desk Mission Bay Family.


The Lead Guest Services Agent works side by side with your team of agents at the Front Desk, providing the ultimate guest life-cycle experience, assisting during arrival-departure and guest services during peak times. You also assist with scheduling and administrative tasks as needed.


Requirements

To be successful in the Lead Guest Services Agent position, you:

  • Have experience in a similar size hotel. We look for candidates with full service hotel experience, preferable in an upscale independent hotel.
  • Seek to work in a beautiful hotel where you constantly meet new people.
  • Are eager to learn and take pride in your work
  • Are reliable, have a flexible mind-set and like to smile

In return of joining an amazing team that never says no to a little fun, our new Front Desk Supervisor/Lead receives:

  • Full benefits package including medical, dental, and life insurance for full time team members.
  • Free lunch
  • Free parking.
  • On-Demand Pay - Your Pay before Payday
  • Travel discounts at partner Noble House Hotels around the country
  • $22.75/hourly

If you enjoy being a part of a team providing an excellent experience  for our guests and meeting new people, we invite you to apply.


Our CULTURE:

People  who best fit our  culture are hard-working, reliable team players with a  passion for  hospitality. We look for candidates with a 'can do'  attitude and a  willingness to learn. We let our personalities shine and  we like to have  fun. The Mission Bay Resort Hotel is part of Noble  House Hotels &  Resorts: a curated collection of 23+ unique hotels  around the Americas,  distinctly unique in location and soul.


At  Mission Bay  Resort, we take pride in supporting our initiatives  towards Diversity,  Equity, Inclusion and Accessibility. We have  established a hotel  committee to bring together a variety of thoughts,  perspectives, and  expressions – and we would love for you to share  yours with the team!


Noble  House Hotels & Resorts  are proud to encourage and support an  environment where everyone can be  a successful team member (come as they  are) as their true authentic  self. We are an equal opportunity  workplace and employer that does not  discriminate based on race, color,  disability, gender/sex, sexual  orientation, religion, national origin,  age, veteran status, or any  other protected status. We are committed to  building a team (rooted in  family) and a workplace where we are all able  to be successful based  solely on our individual qualifications,  experience, abilities and job  performance.


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Company

San Diego Mission Bay Resort

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