Ticket Sales Account Executive

Why Join the Pack?
At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting together to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new grounds is a norm.

Summary: The primary focus of this position is to develop and nurture client relationships in Des Moines and surrounding areas with focus on selling and servicing Full, Partial and Group Ticket Inventory for the Iowa Wolves.

Essential Functions
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Generate new sales revenue in full and partial season membership and group sales by researching individuals, companies, and industries.
2. Make cold calls, attend charity and networking events, generate leads through referrals and engaging with community
3. Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events
4. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing dynamic relationships with all customers
5. Service and renew existing full, partial and group ticket accounts, cross selling and upselling when possible.
6. Participate in educational opportunities on Iowa Wolves product offerings, pricing and sales strategies, as well as market trends and industry best practices
7. Work events and games as assigned to support ticket sales efforts and promotional initiatives
8. Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
9. Must meet minimum weekly activity expectations in place
10. Document all communications in Client Relationship Management (CRM) system

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other
1. Positive attitude and desire to succeed required.
2. Strong verbal and written communication skills
3. Ability to prioritize, manage multiple tasks/projects and deadlines
4. Ability to work well on a team and independently
5. Able to work flexible hours including nights, weekends and holidays
6. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
7. Knowledge of CRM and Paciolan is preferred.
Experience: Minimum one (1) year of sales experience with collegiate or professional sports is preferred.
Education: Bachelor’s degree or equivalent experience preferred.
Supervisory Responsibility, if any: This position does not have supervisory responsibility

Benefits & Compensation:
• Sales Compensation: The base salary range for this non-exempt role will be: $45,000 with opportunity for bonuses and commission based upon revenue goal achievement. Total compensation & offer package will include the following:
• Benefits: Regular full-time employees have access to medical, dental, and vision plans, health saving accounts with an employer contribution, flexible spending accounts, 401(k) plan, and life and accidental death & dismemberment (AD&D) insurance. Additional benefits may include employer-paid short/long-term disability plans, generous fitness and well-being benefits, work-related reimbursements, and fully paid family/caregiver leave. Regular full-time employees start with 11 Holidays, at least 20 paid PTO days, 2 Volunteer days, and 4 Personal Holidays in each calendar year.
Work Environment:
This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM – 5:00 PM. In addition to working office hours, staff may be required to work Iowa Wolves home games, in addition to external events including, but not limited to: charity and networking event. Work is general sedentary in nature. The working environment is generally favorable. Listing and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.
Physical Demands
The physical demands described here are representative of