Senior Professional I, Logistics Warehouse Operation

Position Summary

We are seeking a highly motivated and experienced Logistics and Warehousing Operations Manager to join our team. The successful candidate will be responsible for monitoring and reporting on the performance of our US distribution centers, with a focus on optimizing operations, maintaining accurate inventory, and driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills, excellent attention to detail, and a business-oriented mindset.

At organizational level, this role will maintain relationships across logistics, warehouse and SEA business unit employees to ensure that services are executed efficiently and timely. The role responsibilities include analyzing operations, reviewing workflows and production processes, reducing inefficiency, and ensuring that final products are delivered on time and meet the established quality standards.

This role will actively support the Inbound, Outbound, and Inventory Management logistics operations of SEA LPS and identify areas for continuous performance improvements. This role will develop and communicate with Logistics & 3PL WH staff across multiple locations. Responsible for routine or standard technical problems and responds to standard requests from internal and external customers, using effective communication channels and mediums. Makes decisions within guidelines and policies, supporting goals, objectives and requirements.

Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We’re seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Join the Samsung family and be part of the team that’s creating a better future.

Role and Responsibilities

Job Description

Role and Responsibilities

• Manage and measure logistics processes including shipping, warehouse, inventory management, and damaged products claims identifying exceptional or high cost deviations and implement countermeasures to remedy poor performance
• Analyze logistics data, identifying and predicting deviations from process, and making procedural changes to take advantage of increased opportunity for efficiency or correct inefficiencies within the logistics systems
• Work directly with 3PL and 4PL partners to drive measurable process improvements
• Conduct on-site warehouse audits
• Execute continuous improvement activities to improve scorecard performance, service levels, and reduce cost, lead-time, and overhead
• Identify, determine root cause, and correct charges due to Vendor Compliance and Service Level charge-backs
• Support weekly, monthly, and quarterly KPI and performance reviews
• Lead special projects to support quality, customer, performance, or other initiatives. Provide on-site support as necessary.
• Perform system testing with MIS team prior to live implementation
• Support warehouse expansion and/or consolidation efforts as needed for warehouse footprint optimization
• Ability to create dynamic reporting for key measurable and performance tracking
• Provide on-site support for any transitions or startups when required

Skills and Qualifications

Skills & Qualifications

• Bachelor’s degree or equivalent experience
• 5-10+ years of logistics and warehousing experience required
• Certification in Six Sigma and/or Lean Manufacturing preferred
• Minimum of 3 years with proven experience utilizing Six Sigma and/or Lean Manufacturing initiatives in production is preferred
• Prior experience in logistics operations, supply chain management and/or warehousing, 3PL (managing relationships) preferred.
• Strong analytical skills with the ability to develop and create original analysis
• Strong interpersonal and consensus building skills
• Demonstrated ability to influence others in acceptance and approval and to provide clarification
• The ability to pla