Donation Processor

Position  Description

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious.  We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished.  Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.  Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title: Donation Processor

Exempt/Non-Exempt: Non-Exempt  

Reports to: Donation Center Manager

Full or Part-time: Part-Time

Completion Date: May 2024  

Team:  Thrift Store North

Position Summary: The Donation Processor is responsible for processing all donations from donors to retail through accepting, presorting, and pricing.  They will provide excellent customer service to Wheeler Mission’s donors and show care and respect to all donations received.

Key Duties and Responsibilities

Brief description of duties in order of priority

Key Area:  Customer Service 

• Greet customers for donation drop-off and assist with the unloading of donations.
• Provide instructions for tax forms and offer assistance to donors as needed.
• Always ensure a positive and helpful interaction with donors.

Key Area:  Processing and Merchandising

• Inspect, sort, handle, price, and label donations for sale at the Thrift Store.
• Recognize quality merchandise and effectively seek guidance on pricing from the Manager.
• Maintain the presentation and organization of merchandise to enhance customer experience.

Key Area:  Warehouse Operations and Efficiency

• Operate pallet jacks and/or forklifts proficiently to move donations around the warehouse.
• Maintain a safe and organized warehouse by following instructions given by managers and collaborating with team members.
• Adhere to daily and weekly production goals while maintaining accuracy in a fast-paced environment.

REPORTING RELATIONSHIPS:  

This position has no direct reports but may occasionally supervise groups of volunteers at the donation center.

Competencies Required

Unique for this job