Team Lead Lot Operations Specialist (Manheim)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lead Lot Operations Specialist

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

 Job Responsibilities:  

• Directs the daily operation of the vehicle check-in area by leading and coordinating the activities and the workflow of the drivers. 

• Ensures efficient lot operation by coordinating the movement of vehicles from check-in to the sale staging. 

• Provides quality service and interact with clients to resolve any problems that may occur. 

• Inspects and maintains lot operations equipment and ensures that it is functional and in good working condition. 

• Assists the Supervisors with directing the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures. 

• Assists Supervisors with counseling team members as necessary. Under the direction of the Supervisors, plan, monitor, and evaluate employee job performance, and assist manager in conducting performance appraisals. 

• Ensures lot vehicles are maintained and prepared for team member use. 

• Analyzes the operations tools, dashboards, and reports; maintains data and adjustments as needed. 

• Assists with employee injuries and vehicle accident investigations/reporting, root cause analysis, and provides recommendations for process and safety improvements. 

• Performs other duties as assigned by leadership. 

Qualifications:  

Minimum: 

• High School Diploma/GED and 7 years’ experience.  

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience;  

• OR 9 years’ experience in a related field 

• Strong communication and interaction skills required. 

• Competent management and excellent organizational skills required. 

• Safe drivers needed; valid driver’s license is required.   

Schedule:

• Sunday - 7:00am