Department Coordinator III (Immunization Program Coordinator)

Department:

Location:

Belknap Campus, Health Sciences Center

Time Type:

Full time

Worker Type:

Regular

Job Req ID:

R107848

Minimum Requirements:

High School Diploma/GED with four (4) years of related experience or an equivalent combination of education and experience. Grade 3 (Hourly)

Position Description:

The University of Louisville is seeking to hire a Department Coordinator III. The Department Coordinator serves as a primary point of contact between Belknap Campus Health Services and student patients and provides coordination assistance and support to colleagues. This position oversees the Freshman Immunization Compliance Program, ensuring all first-time freshman students at the University meet immunization requirements. The Department Coordinator addresses patient concerns and responds to questions regarding clinic policies and procedures. This position’s key responsibilities include managing the immunization database, reviewing submitted documentation for accuracy, verifying lab results, and ensuring all records are uploaded accurately to patient charts.

The Department Coordinator also assists the Senior Manager and Director with various administrative tasks as assigned, maintaining a strong focus on the delivery of exceptional customer service, strict patient confidentiality, and promoting a professional environment within the clinic’s front office.

Essential Duties and Responsibilities

• Regulates the compliance tracking and reports for the First-time Freshman Immunization Program requirements and ensures University compliance for immunization and database upkeep for all students on the Belknap Campus

• Serves as a point of contact to address student concerns or questions regarding immunization and other Campus Health Services policies and procedures

• Establishes, models, and maintains the highest standards of quality and customer service, patient privacy, and professionalism

• Coordinates and monitors front desk operations, maintaining quality assurance and operational efficiency

• Assists with front desk operations including, but not limited to, scheduling appointments, running KASPER reports, completing daily billing tickets, and other essential daily clinical duties

• Provides training and acts as a mentor for front office employees to ensure excellent customer service

• Attends and presents at campus outreach events

• Assists with HSC Immunization Compliance Program and OSHA-mandated N95 respirator testing for health science professional students as necessary

• Completes other duties as assigned

Preferred Qualifications

• Associate or bachelor’s degree related to the medical field

• Experience in a medical work environment

• Proficient using Microsoft Office programs, particularly Excel

• Excellent communication skills

Work Hours and Location

This is a full-time, non-exempt position with a 40-hour regular workweek. Additional work hours may be required based on department needs, programming, staffing, and/or scheduling. The primary work location for this position is at the Belknap Campus.

Employee Benefits

The University of Louisville offers competitive benefits and perks to eligible full-time and part-time employees. Please visit the University of Louisville Benefits webpage for details.

Student Affairs

The Division of Student Affairs encourages candidates to apply who have demonstrated the capacity to create supportive work environments, collaborate effectively on teams, and serve the students we admit and aim to attract.

Please submit a resume with your application.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veter