GMS Application Engineer, Sr. (Hybrid)

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources.  We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

GMS Application Engineer-Grid: Provides support for Energy Management Systems (EMS) power systems applications portfolio such as Power Flow, State Estimator, Contingency Analysis, Load Frequency Control, Dynamic Stability Analysis, Load Forecasting, Operator Training Simulator (OTS) etc. Actively involved in the design, development, testing, validation and implementation of modifications and enhancements to EMS applications. This position will report to the Supervisor/Manager of Grid & Market Solutions (GMS) Applications Engineering - Grid.
 

JOB DUTIES

• Understands and apply principles, theories and concepts related to the profession and ERCOT's culture.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Impact is generally limited to specific assignments or projects.
• May respond to inquiries and/or provide assistance and/or guidance to lower-level workers.

ADDITIONAL JOB DUTIES

Level 2

• Works under the direction of a senior level engineer or supervisor/manager to complete departmental goals and assignments.
• Performs all work according to applicable rules and regulations including regulatory requirements and organization policies and procedures.
• Member of the 24/7 EMS Applications Engineering support on call team and supports, troubleshoot EMS applications and system on call issues.
• Assists in the proactive enhancements, improvements and issue remediation.
• Coordinate application set up and testing with TDSPs, QSEs, LSEs, REs as appropriate.
• Performs EMS network model load testing on periodic basis and updates the model data in real-time based on established procedures.
• Design and Test EMS Interfaces and Web & Client/Server applications changes.
• Verify and support EMS applications during system site failovers, server/system/database upgrades and patching
• Supports the execution of Disaster Recovery Drills and business continuity procedures
• Maintain, troubleshoot and repair EMS and OTS applications and interfaces, and escalate as appropriate
• May provide on the job training or help oversee the work of other engineers/analysts
• Act as a consultant, representative and subject matter expert in project and activities that affect the EMS and OTS environments and applications as appropriate
• Participates in multifunctional teams to obtain input, address comments and provide application support
• Represents the EMS Applications Engineering Team at interdepartmental and Stakeholder meetings

Level 3 Above +

• Provides on the job training or helps oversee the work of other engineers/analysts
• May act as mentor and advisor to less experienced engineers/analysts
• Works independently on assignments and projects
• Participate in multifunctional teams to perform studies
• Assists in developing tools, processes and procedures that enhance system reliability and departmental/organizational efficiencies
• Participates with other ERCOT departments to select and implement system changes as needed

Level Senior Above +

• Serves as the technical Subject Matter Expert for the department
• Serves as a Technical Lead for EMS portfolio projects and drives the implementation from incubation to go-live.
• Make independent decisions except in instances of unusually complex application scenarios
• Works on the most complex application issues where analysis of situations requires an in-depth evaluation of variable factors
• Works with database administrators and infrastructure teams on complex EMS application issues triggered from server/network/storage/database components
• Test Non-Functional requirements of EMS application changes and coordinates with database/infrastruc