Team Lead, SAP Managed Services

<div> <p data-start="0" data-end="186"><strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Team Lead, SAP Managed Services based in Brazil.</strong></p> <p data-start="188" data-end="1028">This role is responsible for leading a high-performing SAP Managed Services team delivering mission-critical support across complex, global client environments. It combines hands-on SAP expertise with people leadership, ensuring both operational excellence and strong team development. The position plays a key role in maintaining service quality, resolving high-complexity incidents, and driving continuous improvement across SAP support delivery. It requires close collaboration with global stakeholders, customers, and internal teams in a fast-paced, 24x7 support environment. Beyond technical depth, the role emphasizes coaching, resource planning, and talent development to scale a reliable and skilled support organization. It is a highly impactful position where leadership directly shapes customer satisfaction and service outcomes.</p> </div>