Account Management Specialist - Senior

We are looking for a talented Account Management Specialist to join our team in Sales in Denver, CO.

In this role, you will make an impact in the following ways:  

• Strengthen Customer Relationships
  By managing and nurturing business relationships with assigned accounts, you'll build trust and loyalty, ensuring long-term customer satisfaction and retention.
• Drive Strategic Sales Growth
  You’ll execute account sales plans and expand existing customer relationships, directly contributing to revenue growth and the achievement of sales goals.
• Champion the Voice of the Customer
  Acting as the customer advocate, you’ll ensure their needs and feedback are heard and addressed, influencing internal strategies and service improvements.
• Lead Contract and Negotiation Efforts
  Your role in negotiating and implementing contracts will help secure favorable terms for both the customer and the organization, supporting sustainable partnerships.
• Resolve Operational Challenges
  By managing production and distribution issues, you’ll ensure smooth delivery and service execution, maintaining high levels of customer satisfaction.
• Support Cross-Functional Collaboration
  You’ll coordinate with internal stakeholders to balance inventory, service, and delivery capabilities with customer expectations, aligning operations with strategic goals.
• Enhance Forecasting and Planning
  Maintaining accurate sales forecasts and tracking progress will help the business plan effectively and respond proactively to market changes.
• Identify and Capitalize on New Opportunities
  Through business development efforts and cost reduction initiatives, you’ll uncover new opportunities and contribute to the organization’s competitive edge.

To be successful in this role you will need the following: 

• Embrace and Leverage Diverse Perspectives
  Recognize and value the unique insights that different cultures, backgrounds, and viewpoints bring to customer relationships and internal collaboration.
• Communicate with Impact
  Tailor your messaging to different audiences—whether internal stakeholders or external clients—to ensure clarity, relevance, and engagement across all communication channels.
• Prioritize Customer Needs
  Build strong, trust-based relationships by consistently delivering solutions that align with customer goals and expectations, making you a reliable partner.
• Demonstrate Integrity and Accountability
  Follow through on commitments and hold yourself and others accountable for results, earning trust through transparency and reliability.
• Translate Value into Action
  Understand customer needs deeply and articulate how your products or services meet those needs better than competitors, driving differentiation and loyalty.
• Develop and Execute Account Strategies
  Use account planning and forecasting tools to set clear objectives, track progress, and adjust strategies to meet evolving customer and business needs.
• Navigate Market Dynamics
  Apply channel awareness and pricing strategy knowledge to position offerings effectively, negotiate confidently, and support business growth.
• Synthesize Insights for Tailored Solutions
  Use sense-making and customer data to uncover patterns, anticipate needs, and deliver personalized solutions that enhance satisfaction and drive revenue.

Education, Licenses, Certifications: 

• College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required. 
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience: 

• Significant level of relevant work experience required, including previous customer and/or product experience required. 
• Purchasing/commercial contract negotiation preferred.

Additional Skills:

• Position will require 3-5 years minimum of sales direct to consumer.  
• Proven communication skills both verbal and written.