Learning and Development Consultant, Sr.

Title: Learning and Development Consultant, Sr.

State Role Title: Trainer and Instructor III

Hiring Range: $95,000 - $115,000

Pay Band: 5

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Social Services is excited to share that we are looking for a Learning and Development Consultant Sr., to join our team!

At the Virginia Department of Social Services, we are passionate about our mission to design and deliver high-quality human services that help Virginians achieve safety, independence, and overall wellbeing. We are one of the largest Commonwealth agencies, partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, childcare providers, and adult living facilities to promote the well-being of children and families statewide.

The Learning and Development Consultant Sr., reports to the agency’s Chief Learning Officer and is responsible for the assessment, design, development, delivery and evaluation of Enterprise Learning and Development programming, contracted or in house, that meets the needs of leaders and employees across portfolios, aligns with the VDSS mission and goals and supports the creation and expansion of a culture of learning and growth for the VDSS workforce. The Learning and Development Consultant, Sr. will build relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are aligned and met, engaging employees and leaders in meaningful dialogue and experiences toward improving their knowledge, satisfaction, retention rates and job performance.

This position provides direct support to VDSS employees, leaders and individual contributors, at every level of the agency. This role will work closely with senior leadership team members, managers, subject matter experts, human resources professionals, other learning and development professionals, and external vendors to identify skill gaps, assess training needs, and provide learning and development solutions.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

Minimum Qualifications

• Considerable experience applying principles and practices of adult learning and design to diverse business goals and scenarios
• Demonstrated experience delivering diverse learning experiences (digitally and in-person) for employees and leaders in a hybrid workplace
• Significant and diverse experience developing plans, guides and other materials and resources to meet a variety of learning and development needss
• Experience designing, conducting, and continually reassessing learning and development needs in a complex environment using quantitative and qualitative data inputs.
• Considerable work experience collaborating with leaders (supervisor through executive leadership), teams and vendors on defining project needs, evaluating and assessing learning outcomes for continuous improvement, implementing programs to support organization, team and individual learning and development goals
• Experience successfully managing multiple learning projects independently and in team environments
• Strong professional writing and communications skills from a customer centric approach
• Experience interpreting and applying accessibility requirements to learner needs and engagement
• Ability to adapt to changing needs and priorities.

Additional Considerations

• Experience successfully leading teams and projects at various levels of the organization

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

*This position is mobile and will require travel up to 25 percent of the time, with possible overnight stays.

Selected candidate(s) must successfully pass a fingerprint-based criminal history