Senior Data Visualization Engineer

Requisition 39025: B4 Senior Data Visualization Engineer 

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Primary Purpose:

Norfolk Southern Corporation is currently seeking a Data Visualization PPM Administrator responsible for maintaining IT PMO system landscape including PPM tool administrator and reporting.  This includes performing PPM application administrator functions, serving as the lead contact with the software vendor, supporting PPM end-users and producing project portfolio reports.  The role requires strong technical capabilities in addition to functional capabilities.  This role is responsible for building and deploying visual products which can include performance management tools, self-service reports, exception-based dashboards, and automated insights within PMO. This position is expert in data storytelling and dashboarding solutions that help operationalize analytical insights to drive performance with PMO.  This role will collaborate with IT, NS business stakeholders and third parties to gather data needs for reports, running insights into action and supporting data-driven decisions. The ideal candidate will have a strong drive to learn the business outcomes expected to inform how to create a data visualization narrative. 

Principal Duties

 •   Leads data visualization strategy, storytelling, and project execution for internal and external audiences across the organization.
•    Develops and implements design standards and best practices to grow the data visualization practice.
•    Maintains the IT PMO system landscape understanding system architecture and data across the various systems.
•    Assists with optimization of the system landscape providing the most efficient and effective user experience for IT Leadership, Management, and the overall user base. 
•    Develops decommission plan for systems and data when applicable and lead the decommission effort.  
•    Provides expertise to troubleshoot, determine root cause and resolve complex PPM application problems engaging vendor and escalating as necessary for issue resolution.
•    Works with vendor to configure and implement system modifications when needed. 
•    Keeps all environments ensuring consistency of configuration and data across environments (Testing/Training & Production)
•    Creates PPM reports and dashboards working with key stakeholders to define requirements and ensure standardization across various groups and stakeholders using PowerBI.  
•    Strengthen awareness and adherence to PPM processes through periodic communications to reinforce appropriate usage of processes.  
•    Serves as the primary backup and provide assistance when required for functional PPM Administration duties including:
            o    Conducting User Administration functions 
            o    Maintain PPM user license counts and projections
            o    On-going creation of projects, resources and other system entities
            o    Monitors, maintains and reports on Resource Management
            o    Monitor processing of weekly timesheets, identifying discrepancies and troubleshooting issues towards resolution.
            o    Monitor integrity of project information maintained in the PPM data repository
            o    Develop training materials and provide training to users
            o    Assist PMs and other users with basic functions of the system
•    Defines data requirements, gather and mine large scale of structured and unstructured data, and validate data.
•    Works directly with business partners to understand the business needs and translating those needs into analytic solutions.
•    Serves as a technical resource and subject matter expert for data visualization. 

Education Required