Key Account Manager - AGV OEM

Location: Southfield, MI

Position Summary:

The Key Account Manager will be responsible for calling on key OEM accounts, identifying and developing market opportunities, establishing and managing relationships with OEM customers throughout the U.S. and Canada. This individual will be responsible for developing new business opportunities and providing technical expertise in AGVs and General Assembly solutions. Reporting to the Sales Director, this role is crucial in expanding our market presence and delivering best-in-class solutions to our clients.

 

Essential Functions and Responsibilities:

• Account Management & Business Development: Focus on AGV Systems
• Must have experience in AGV's
• Independently manage and grow an assigned customer portfolio, ensuring strong relationships and business expansion.
• Identify and pursue new sales opportunities with both existing and potential customers.
• Support key clients in the automotive and supplier industries, understanding their needs and offering tailored solutions.
• Lead business negotiations, from initial engagement to contract finalization, ensuring alignment with company processes and objectives.
• Collaborate with Dürr Group's global sales including CPM (Center of Competence for General Assembly Conveyors including AGV'S) teams to develop and implement a cohesive customer strategy.
• Maintain accurate sales forecasts and update account pipelines within the CRM system.

Technical Sales & Product Support:

• Act as the technical expert for AGV's and General Assembly systems, combining engineering knowledge with sales strategy.
• Provide pre-sales technical support, including product education, system demonstrations, and proposal development.
• Offer after-sales support, ensuring customer satisfaction and fostering long-term relationships.
• Develop and deliver technical presentations, demonstrating how company solutions align with customer needs in terms of quality, price, and performance.
• Stay updated on industry trends, competitor offerings, and emerging technologies to maintain a competitive edge.

Strategic & Cross-Functional Collaboration:

• Work closely with internal departments-including R&D, Engineering, Purchasing, Production, and Quality-to ensure seamless project execution.
• Align sales strategies with senior management, applications engineering, and key account teams to maximize business impact.
• Represent Dürr Automotive at trade shows, conferences, and industry events, building brand visibility and generating leads.
• Train and support internal sales teams by creating sales materials, technical documents, and training programs.

Qualifications:

• Bachelor's degree in Engineering, Business, Engineering, or a related field.
• Minimum 2+ years of experience in technical sales, key account management, or business development in the automotive industry.
• Experience with AGVs, General Assembly solutions, or plant engineering is highly desirable.

Technical & Sales Expertise:

• Deep understanding of automotive production systems and technical sales processes.
• Proven track record in developing and executing sales strategies that drive revenue growth.
• Experience in contract negotiations and proposal development.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM tools.

Soft Skills &a