Technical Account Manager - Aerospace & Defense
SynopsysAbout the role
We Are
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.
You Are
A true partner to our customers, adept at translating their needs into actionable plans. As a Technical Account Manager, you immerse yourself in understanding the priorities, key business initiatives, technical challenges, and infrastructure configurations of United States defense customers. You develop a working knowledge that allows you to deliver an outstanding experience and build trusted relationships across the defense ecosystem—including primes, subsystem suppliers, and government/defense organizations. Your approach is consultative and strategic, enabling you to act as a technical leader and advisor who drives technical strategy, adoption, and account orchestration.
You thrive on collaboration, working closely with Enterprise Account Managers (EAM) to identify opportunities that expand Synopsys’ footprint. You are skilled at planning and prioritizing technical activities, coordinating with presales, technical support, consulting, and training teams, as well as interfacing with development and marketing. Your deep understanding of customer mission priorities, acquisition processes, technology roadmaps, and program-level requirements sets you apart. You are motivated by the challenge of influencing and supporting the USG defense ecosystem, bringing innovative solutions and positioning the full suite of Synopsys products to meet evolving requirements. Your passion for delivering value, your strategic mindset, and your ability to orchestrate complex account activities make you a trusted advisor and an indispensable member of the team.
What You’ll Be Doing
- Building and maintaining long term relationships across our major defense accounts, including primes, sub-primes, and relevant government stakeholders, by aligning Synopsys’ solutions with the client’s key business initiatives. The Technical Account Manager is viewed by the customer as their main point of contact for all technical activitiesWorking collaboratively with the EAM, identifying the necessary strategic long and short-term technical activities regionally to achieve the overall sales goals with the agreement of the customer; procure the required resources from the Regional Technical, Training and Consulting teams to execute the activity
- Developing ecosystem-level understanding of USG defense priorities, procurement processes, and program lifecycles (program budgets, acquisition phases, and funding cycles)
- Building account-specific and ecosystem-wide technical strategies rooted in defense program requirements and customer missions
- Working with the EAM to leverage proper technical resources to assist in the effort to expand the Synopsys footprint; identify areas of opportunity at the account to displace competition, add products/solutions, add users and expand.
- Reviewing all technical support activities and working with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
- Ensuring a close connection between the team and Synopsys Development for effective response to all defects and enhancement requests
- Participating and contributing to field-factory interlock on Synopsys product enhancement and competitive solution positioning
- Leading opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
- Leading and supporting account-based marketing strategy, drive technology deployment & adoption including partner solutions
The Impact You Will Have
- Accelerating Synopsys’ presence and influence within the United States aerospace and defense industries.
- Strengthening customer loyalty through exceptional service and technical expertise.
- Driving revenue growth by expanding existing accounts and securing new business opportunities.
- Facilitating the adoption of cutting-edge technologies that advance critical defense projects.
- Building long-term strategic partnerships that position Synopsys as a trusted advisor and industry leader.
- Contributing to the inno
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