Automotive Entry-Level Service Advisor | Up To $60K*| West Wichita

Company Description

Christian Brothers Automotive 

Benefits:

• Compensation Range: $40K-$60K* Annually For Highly Qualifed Candiates and Depending on Professional Experience
• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• A $25,000 in Life Insurance Policy Provided
• Matching Retirement Plans
• Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year
• On-Going Training & Career Advancement
• Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
• Wellness Program Offering Chaplain Care Support
• Locally Owned and Operated with Owner Onsite
• On-Going Training & Career Advancement
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events & Team Lunches
• Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership Available

Job Description

Job Title:

Automotive Entry-Level Service Advisor

Location:  

10080 W. 29th Street N, Wichita, United States, 67205

Job Overview:

As an Entry-Level Service Advisor with Christian Brothers Automotive, you are often the first and most consistent point of contact for our guests. You play an important role in creating a welcoming, trustworthy experience by assisting guests when they need help with their vehicle and supporting the service team throughout the day.

This position is designed as a growth opportunity for someone eager to learn the automotive service industry. The primary responsibilities include safely picking up and delivering guests using our branded shuttle, answering incoming phone calls, and helping build strong guest relationships through friendly, professional communication. As experience and confidence grow, this role offers a clear path to developing into a Service Advisor, with hands-on exposure to guest communication, service processes, and shop operations. If you enjoy working with people, take pride in delivering excellent service, and are looking for a role with long-term career potential, this is a great opportunity to get started!

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Check guests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Assisting the shop with receiving, processing, incoming and outgoing parts, and other errands as needed
• Keep the facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

Qualifications:

• Proven successful customer service experience is required; driven to serve others
• Experience as an Automotive Service Advisor or an Automotive Service Representative preferred
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
• Valid state driver's license; Meet the required insurance driving record parameters
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vi