Sr. Consultant, Implementation & Enrollment Manager

Alternate Locations: Work from Home

 

 Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 72672

 

The Role at a Glance

We are excited to bring on an Sr. Consultant, Implementation & Enrollment Manager to join our Operations Team supporting Workplace Solutions in a remote environment. 

 

Background Details
The Workplace Solutions Team will help you establish and grow your career in Group Benefits providing you with coaching and development to perform in this fast-paced environment. 

 

As a Sr. Consultant, Implementation & Enrollment Manager, you will be responsible for building and maintaining relationships with customers, brokers, sales representatives, and various other internal teams (claims, billing, underwriting, etc.) to assist with the implementation & onboarding process of new business within the regional space (500-4999 lives). You will consult with internal/external stakeholders to ensure a smooth onboarding experience. You will assist the customer through their enrollment strategy, providing needed materials and support of a digital solution. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on!

What you'll be doing

• You will assist in the pre-sale process crafting RFP responses and guidance occasionally, customized implementation materials and presenting Lincoln Financial implementation process during finalist and capabilities presentation. 
• You will evaluate enrollment request for large (1000+) groups to provide guidance & develops solutions to communicate & educate clients’ employees on benefits & enrollment process.
• You will support the enrollment process with the client, working with brokers, plan administrator and internal business partners to facilitate employee enrollment and ensure the client workforce is educated on available benefits.
• You will project manage the case installation process, on behalf of new/existing clients, while directing internal resources and managing appropriate expectations with our customers.
• You will work with Account Management to provide education, information, training & advice on Lincoln’s products & services (including sales support tools, marketing ideas, etc.) to assigned Brokers and Plan Administrators. 
• You will become involved in acquisition, divestiture, new business current client and complex client projects as an assigned project manager responsible for oversight and delivery. 

What we’re looking for

Must-have experience (Required):

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) 
• 5 – 7+ Years Enrollment experience 

 

Nice-to have Experience (Preferred):  

• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
• Define problems, collect data, establish facts, and draw valid conclusions.
   

 

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

 

What’s in it for YOU:

• A clearly defined career framework to help you successfully manage your career

• Leadership development and virtual training opportunities

• PTO/parental leave

• Competitive 401K and employee benefits

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

• Effective productivity/technology tools and training

 

Pay Range: $87,700 - $159,900 

 

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education,