DEPARTMENT SECRETARY Medical Imaging/Cancer Center FT Days M-F

The Receptionist is the first impression that the outside public and our business partners will have when contacting Conifer or visiting our corporate headquarters. Conifer is currently seeking a Receptionist to be the front-line representative of the company. A qualified candidate has a professional welcoming demeanor and provides prompt courteous assistance to each internal and external contact whether in person or on the phone. 

Include the following. Others may be assigned.

 

No. Description % of Time

1.  

Provides excellent customer service by welcoming guests by greeting them professionally. Provides prompt and courteous assistance to each guest; internal or external. Notifies employees of guests to be escorted to the appropriate location. 25%

1.  

Partners with the security guard to ensure appropriate guest access to the building by following registration and notification procedures  25%

1.  

Professionally and courteously answers corporate telephone; routes/transfers incoming calls to appropriate party. 20%

1.  

Monitors reception area, lobby and Client Conference Center to ensure readiness for guests ensure a safe and clean meeting space 15%

1.  

Processes invoices 5%

1.  

Assist HR and Travel & Expense team with projects and special requests 5%

1.  

Helps with coordination and preparation of prospective client visits and tours.  5%

 

 

FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense):                                                                                             N/A

 

 

SUPERVISORY RESPONSIBILITIES 

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

 

Direct Reports (titles) N/A Indirect Reports (titles) N/A

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to adjust responsibilities to accommodate a fast paced work environment while maintain excellent customer service
• Ability to adapt to changing needs and priorities
• Excellent interpersonal skills 
• Strong work ethic, dependability and professionalism
• Ability to maintain strict confidentiality and to prioritize work assignments
• Strong organizational and multi-tasking skills 
• Must be self starting, able to work independently and is detail oriented 
• Ability to interact effectively with all levels of staff and management is essential 
• Intermediate MS Office required (Outlook, Excel, Word, PowerPoint) 
• Ability to work in a fast paced environment
• Ability to make sound decisions with limited supervisio

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.  This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

 

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

 

• High School Diploma, some college or equivalent required 
• 5+  years general corporate office experience, prior guest services background preferred

 

REQUIRED CERTIFICATIONS/LICENSURE

Include minimum certification required to perform the job.

 

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PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to success