Digital Transformation & Knowledge Management Intern - HOME-BASED

Background
  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.   UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
 

As the lead United Nations agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries develop policies, leadership skills, partnerships and institutional capabilities to achieve the Sustainable Development Goals. 

As outlined in the UNDP Strategic Plan 2026-2029, UNDP’s work is guided by four strategic objectives that together define our contribution to human development: expanding prosperity for all, strengthening effective governance, safeguarding a healthy planet and building crisis resilience. These objectives are enabled by three accelerators that drive transformative impact across our portfolio: digital and AI innovation, gender equality and sustainable finance. Through this integrated approach, UNDP supports countries to deliver tangible improvements in people’s lives and to advance sustainable development at scale.  

UNDP, through its Sustainable Finance Hub (SFH), supports partners in promoting financing for the Sustainable Development Goals (SDGs).  As an accelerator of the UNDP Strategic Plan, sustainable finance strengthens countries’ ability to mobilize, align and deploy finance at scale for national priorities. UNDP supports international and country level policy reform as a catalyst for system-wide change, stronger policy environments, better-functioning markets and more coherent financing strategies for sustainable development. SFH work is delivered through three interconnected portfolios: 1) Public Finance for the SDGs; 2) Private Finance for the SDGs; and 3) Global & Country Financing Policy Frameworks.

You can visit the Sustainable Finance Hub website (https://sdgfinance.undp.org/) for more information.
 

Duties and Responsibilities

The incumbent will work under the direct supervision of the Global Head, Financial Policy & Regulatory Affairs, and in close collaboration with other SFH team members. The intern will help reinvent teamwork processes and collaboration methods, leveraging AI and other automation tools to strengthen research, stakeholder engagement, knowledge, and project management. Their work will inform organization-wide thinking on digital innovation in the workplace. 

They will assist with the following duties and responsibilities:

• Create a simple dashboard for team operations (e.g., workload, deadlines, pipeline status, press-review themes) using Excel/Lists/Power BI as appropriate.
• Develop standard templates and prompts for recurring outputs (briefing notes, email drafts, meeting readouts, stakeholder updates, weekly press reviews, data collection for annual reports) to improve consistency and speed.
• Optimize the team knowledge repository (MS Teams / SharePoint structure) to prepare it for AI, ensuring that briefing note writing is efficient and that knowledge products and resources remain well-organized, accessible, and current.
• Automate meeting support: agenda setting, data insights, pre-reads compilation, action-item capture, and post-meeting summaries routed to the right channels.
• Map and prioritize other automation opportunities by documenting key team workflows (intake, drafting, reviews, approvals, reporting) and proposing a backlog ranked by impact/effort. 
• Monitor and report automation benefits (time saved, turnaround times, usage/adoption metrics) and recommend iterative improvements. 
• Ensure compliance and responsible use by incorporating basic data protection/confidentiality guidance into aut