Coordinator, Business Services

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA

Description

• Performs a variety of administrative tasks including vendor invoice management, supply and inventory ordering, calendar management, coordination of work orders with building services and management of office needs, and presentation preparation for meetings
• Utilizes reporting tools to analyze and identify opportunities for improvement
• Determines and recommends options for addressing budget issues
• May be required to keep manager informed of departmental expenditures and identifies cost effective alternatives
• May be required to monitor submission of timely, accurate and complete billing information to enhance maximum reimbursements for professional services
• Researches disallowance reports for unusual reimbursement practices
• Checks the accuracy of invoices prior to sending to Operations Manager for final approval for payment
• Coordinates the purchase of office supplies; establishes and maintains an inventory system to insure adequate levels of supplies and equipment
• Coordinates with vendors the regular maintenance of office equipment when needed (fax, copier, printers, etc.)
• Assist in the coordination of staff activities and project management as assigned
• Adheres to departmental policies and procedures
• Participates in meetings addressing specific operational issues and develops recommendations and action plans towards their resolution
• Serves as liaison for departmental inquiries
• Works with manager to formulate plan for professional development
• Attends educational in-services as appropriate
• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments
• Prepares operational reports and analyzes data as requested
• Reviews reports for progress, adverse trends and makes appropriate recommendations for management consideration or conclusions
• May be required to complete productivity reports; i.e., patient count, copay and collection reports
• In clinical areas, may be responsible for attending (or leading) Daily Huddle in assigned area and using them proactively to improve service
• Responsible for reviewing current patient satisfaction data and sharing with staff and works with Operations Manager for appropriate process improvement around Press Ganey questions relating to front desk operations
• Participates in or leads process improvement teams related to enhancing the ideal patient experience

MINIMUM QUALIFICATIONS:

• Six years of experience in office administration
• OR a bachelor's degree in business administration or related field and two years related experience
• Experience with various personal computer software applications

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. 

Additional Details

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity