Community Health Nurse Manager, COMPASS Center (Community Programs)

We are seeking a Community Health Nurse Manager, COMPASS Center  who is a registered nurse and who serves as the operational and community-facing leader for the Johns Hopkins COMPASS Center, fostering positive relationships between the institution and its surrounding communities while overseeing the implementation of community-based clinical activities (e.g., primary care clinics, health screening services, vaccination campaigns). The Manager leads a team of Community Health Workers, supports nurse practitioners delivering both in-person and telemedicine visits, and applies expertise in primary care coordination, case management, and the Epic electronic medical record to ensure safe, compliant, and patient-centered services. The Manager develops and implements community engagement strategies with local organizations, businesses, faith-based partners, and residents, and brings the business acumen—budgetary, logistical, and time-management skills—necessary to keep community-based clinical operations solvent and sustainable.

Specific Duties & Responsibilities:

Clinical Operations & Care Coordination

• Oversee the day-to-day implementation of community-based clinical activities, including primary care clinics, health screening services, and vaccination campaigns, traveling to 10–15 clinical sites throughout Baltimore City in support of the primary care mission.
• Provide primary care coordination and case management for patients served by the Center, including referral tracking, follow-up, transitions of care, and connection to patient-level resources that address social and structural determinants of health.
• Support nurse practitioners in both in-person and telemedicine visit workflows, including visit preparation, scheduling, technology readiness for telehealth encounters, and post-visit follow-up.
• Use the Epic electronic medical record for patient registration, scheduling, documentation, in-basket management, referral coordination, and reporting; serve as the team’s Epic super-user and trainer for CHW staff.
• Provide back-fill clinical and operational support in the event of staff call-outs, which may include supporting the NP in the clinical setting; clinic hours vary and may include non-standard work hours.
• Ensure clinical activities comply with Johns Hopkins Health System policies, infection prevention standards, scope-of-practice requirements, and applicable regulatory standards.

Team Leadership & Supervision

• Hire, train, schedule, supervise, and evaluate Community Health Workers who support nurse practitioners in patient registration, scheduling, check-in, and delegated monitoring duties.
• Delegate tasks appropriately within the Maryland Nurse Practice Act and monitor delegated activities performed by unlicensed assistive personnel.
• Build team capacity through onboarding, competency validation, continuing education, and performance feedback.

Community Engagement & Partnership

• Represent the Johns Hopkins Institutions to internal and external stakeholders; attend an average of 1–2 community meetings and/or events per week, actively engaging community residents and organization members.
• Build new and strengthen existing relationships with community and faith-based organizations; partner with community-based organizations serving the targeted community in alignment with Johns Hopkins University and Health System Outreach.
• Ensure outreach to and inclusion of community organizations in Johns Hopkins University and Health System community grant and sponsorship opportunities.
• Support the outreach and engagement efforts of the HopkinsLocal initiative with community entrepreneurs.
• Read and summarize planning documents, studies, and proposals relating to community activities; provide summaries of community meetings to the supervisor within 48 hours.

Business, Budget & Logistics

• Manage the operating budget for community-based clinical activities, including expense tracking, supply procurement, vendor coordination, and monthly variance reporting, applying the business acumen necessary to keep community-based clinical activities solvent.
• Plan and execute the logistics of mobile and community clinic operations: site selection and agreements, equipment and supply chains, staffing schedules, transportation, and event-day operations.
• Develop and manage timelines, staffing plans, and prioritization across multiple concurrent sites and campaigns, demonstrating exceptional coordination and time-management skills.
• Support the CNO in all interactions with the Johns Hopkins Health System to facilitate compliant clinical services in the community.
• Track program metrics (e.g., visit volume, scre