Linux Systems Administrator

Xneelo, a leading web hosting company in South Africa, seeks the services of a Linux Systems Administrator to join a team that specialises in the troubleshooting and repairing of broken or degraded large-scale, Linux-based hosting systems, identifying trends based on system alerts, while also being a technical point of escalation to the contact centre’s Support Consultants.

The role can be based at the company's head office in Durbanville, South Africa or remotely in the SAST time zone.

What you’ll do:

● Maintain reliable, fast, secure and highly available hosting infrastructure

● Maintain existing LAMP hosting infrastructure

● Work with and contribute to configuration management systems

● Form part of a highly skilled and autonomous team

● Collaborate with diverse tech teams

● Be an after-hours point of escalation" for support on a rotational basis

● Actively participate in continuous improvement within the team

Skills and Attributes:

● Excellent troubleshooting & problem solving

● Methodical and accurate

● Customer centric (although not customer-facing)

● Good communicator

● Linux system administration skills - preferably Debian

● Shell scripting

● Puppet an advantage

● Zabbix an advantage

Qualifications and Experience:

• Grade 12 Pass or Equivalent

• A minimum of 2 - 3 years Linux System Administration experience including LAMP stack

Advantageous:

• Linux certifications

• Agile methodology

• Helpdesk or technical support experience

What mastery looks like in this role?

A master Linux Systems Administrator at xneelo consistently demonstrates proactive ownership and deep technical expertise. They are not only adept at troubleshooting and resolving complex system issues quickly and efficiently but also anticipate potential problems and implement (or make good recommendations for) preventative measures to ensure optimal system reliability and performance. This individual continuously seeks out and implements improvements to the hosting infrastructure, contributing significantly to configuration management systems and mentoring team members. They are a go-to technical expert for highly challenging escalations, seamlessly collaborating across diverse tech teams and actively driving continuous improvement initiatives. Their deep understanding of Linux, especially Debian, and strong shell scripting skills allow them to automate tasks and build robust solutions. A master in this role embodies the xneelo performance culture by consistently delivering high-quality results, fostering a collaborative environment, and demonstrating a relentless pursuit of excellence in maintaining our hosting systems and brand ethos of "Trusted in Hosting".