Security Team Specialist I

The Massachusetts Department of Public Health (DPH) is seeking a Security Team Specialist. As a Security Team Specialist at our state-operated public health hospital, you will serve an essential role in maintaining safety and security across a diverse and dynamic healthcare environment. From patrolling the hospital grounds to ensuring compliance with safety protocols, your presence will help safeguard staff, patients, and visitors while fostering a calm, orderly atmosphere. This is a unique opportunity to blend public safety with public service in a setting where your work directly supports the well-being of some of the Commonwealth’s most vulnerable individuals.

Working as part of a close-knit law enforcement team, you will have the chance to grow your skills in areas such as emergency response, investigations, and community engagement within a healthcare setting. This position offers the stability and benefits of state employment, opportunities for advancement, and the chance to be part of a mission-driven organization that values professionalism, integrity, and compassion.

Please Note: The position is 2nd shift, Sunday, Thursday and Saturday 4:00 p.m. to 12:00 a.m. with days off being Monday, Tuesday, Wednesday and Friday. 

Duties and Responsibilities (these duties are a general summary and not all inclusive):

·         Patrols hospital buildings, grounds, and surrounding areas to prevent trespassing, theft, fire, and property damage.

·         Maintains order among staff, patients, and visitors while ensuring compliance with hospital traffic regulations, including parking and speed control.

·         Screens visitors, directs traffic, enforces parking policies, and provides personal protection as needed to maintain a safe environment.

·         Conducts investigations into suspicious activity, missing persons or property, and other safety-related incidents.

·         Responds to emergencies such as natural disasters, internal crises, and facility-related incidents, and coordinates with emergency services when necessary.

·         Provides in-service training on fire safety, crime prevention, and general safety practices to hospital personnel and outside agencies.

·         Oversees the functionality and maintenance of fire safety equipment, alarm systems, and related safeguards; reports issues and requests repairs as needed.

·         Monitors security systems, including the hospital switchboard, medical gas gauges, and alarm panels, and takes action in the event of malfunctions or alarms.

·         Documents and submits detailed reports on incidents, investigations, and observations made during assigned shifts.

·         Performs additional duties as required to support the safety and security of the hospital community.

Required Qualifications:

·         Ability to remain calm, composed, and effective in high-pressure, emergency, or emotionally charged situations.

·         Demonstrated tact and professionalism wh