Sr Analyst, Technical

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The Senior Technical Analyst is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands-on role for someone who enjoys solving complex problems, delivering high-quality code, and working collaboratively across teams.

Responsibilities:

Technical Design & Development

• Build and configure robust, scalable software solutions to meet business requirements.
• Maintain high-performance solutions that integrate with modern cloud platforms.
• Apply sound software engineering principles and design patterns to create maintainable codebases.
• Build intuitive, browser-based user interfaces and backend services.

Quality Assurance & Support

• Participate in code reviews to ensure adherence to quality standards.
• Write and maintain technical documentation and detailed implementation estimates.
• Troubleshoot and resolve issues in development, staging, and production environments.
• Support releases across multiple environments using established deployment practices.

Process & Continuous Improvement

• Follow established software configuration methodologies and coding standards.
• Contribute to the evolution of engineering processes and tools.
• Regularly assess and improve existing code and systems for performance, scalability, and maintainability.
• Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.

Process & Continuous Improvement

• Follow established software configuration methodologies and coding standards.
• Contribute to the evolution of engineering processes and tools.
• Regularly assess and improve existing code and systems for performance, scalability, and maintainability.
• Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.

Education and Work Experience:

• Bachelor's Degree - Computer Science or a related field. In lieu of degree, equivalent industry experience may be considered. (Required)
• Software Development - 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment. 3+ years of relevant Product Management experience in an Agile software product development environment.  (Required)
• Product Management - 3+ years of relevant Product Management experience in an Agile software product development environment. (Required
• Up-to-date knowledge of strategic frameworks, industry trends, and datasets to improve company performance (Required)

• Medium to advance knowledge of Scripting Tools (Python/SQL/HTML/Perl) (Required)
• Strong understanding of software development life cycle (SDLC) and software testing methodologies. (Required)
• Proficiency with testing tools and automation frameworks (Selenium/Junit/TestNG/Cucumber) with a strong background in UAT, QA and Unit Testing. (Required)
• Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI. (Preferred)

Knowledge, Skills and Abilities:

• Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools.
• Technical Writing -Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management - Experience with Agile backlog/project management tools. (Required)
• Collaboration - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Strong problem-