Business Systems Administrator

Description

The Business System Administrator performs analytical, technical, and administrative work in the planning, design, and implementation of new and existing ERP processes; supporting our strategic plans and Continuous Improvement for Sales, Engineering, Operations and Supply Chain; generates business reports and metrics; confers with end users to determine types of software required; trains end users in the use of software; performs general maintenance tasks; troubleshoots and resolves issues with ERP systems and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends hardware and software products.

Requirements

*Hybrid work available with primary work location in Portage, Michigan*

Responsibilities:

• Configure and customize NetSuite settings, including workflows, dashboards, roles, permissions, and reports.
• Implement system upgrades and patches as provided by NetSuite.
• Maintain sandbox environments for testing new configurations and customizations.
• Create and manage user roles, permissions, and access levels to ensure security and compliance.
• Provide technical support and training to users.
• Troubleshoot system issues and coordinate with NetSuite support when necessary.
• Develop and maintain SuiteScripts (JavaScript-based scripting) to automate processes.
• Create and modify custom fields, records, workflows, and saved searches to align NetSuite with business needs.
• Implement and manage SuiteFlow (workflow automation) for business processes.
• Oversee data imports, exports, and integrity checks to ensure accurate records.
• Develop and optimize saved searches, reports, and KPIs for different departments.
• Ensure data security and compliance with company policies and industry regulations.
• Manage third-party integrations (such as CRM, e-commerce, or other business applications).
• Use SuiteTalk (Web Services), RESTlets, or middleware for API integrations.
• Troubleshoot integration issues and ensure smooth data flow between systems.
• Implement security best practices, including role-based access and audit tracking.
• Ensure compliance with industry standards such as SOX, GDPR, or HIPAA.
• Monitor system logs and user activities for potential security risks.
• Analyze business processes and recommend NetSuite enhancements.
• Keep up with NetSuite releases and new features to maximize system efficiency.
• Work with different departments to ensure NetSuite aligns with evolving business needs. 

Qualifications: 

• 5-10 years experience as a Oracle NetSuite administrator.
• 4 Year College degree in related field.