AI/ML Governance Lead -Data Management

The Data Management Lead role will build and manage a team of individuals responsible for all activities necessary to support the Data Use Council. The manager will set direction for the team acting as an escalation point for issues. This role will include oversight and monitoring of AI/ML use cases across CCB, ensuring compliance with the firm's AI/ML Governance and Oversight Firmwide Standard. This role will work directly with the AI/ML Governance Lead and Firmwide CDAO teams throughout the AI/ML use case lifecycle. 

As a Data Management Lead on the Data Use Council Team, you will coordinate with requesters and Control Partners from Controls, Legal, Compliance and Risk to evaluate data use requests and present those assessments to the firm's Chief Data and Analytics Officer (CDAO). In addition, you will be required to work with your partners to identify legal, contractual, operational, and reputational risks.  A key and growing responsibility of the Data Use Council includes review of Models, focusing on AI/ML and other emerging technologies. This role will support the CCB AI Governance Program Office and help ensure CCB maintains effective oversight of related Standards and Procedures.

 

Job Responsibilities:

• Oversee AI/ML use cases for compliance, establishing robust governance structures.
• Collaborate with CDAO and stakeholders to implement monitoring systems and assess risks.
• Demonstrate leadership and communication skills, with a background in governance and controls.
• Prioritize AI data use requests against product roadmaps and key deadlines, project go-live dates and risk assessments
• Coordinate review with key stakeholders and senior management and present AI data request overviews and risks

• Work with internal clients (such as Digital, Marketing, Consumer Banking, Modeling, and management) to evaluate data use requests and identify any necessary business requirements, guardrails, conditions, or controls

• Establish AI communication and documentation team practices including governance procedures, Business informational sites and workflows
• Establish enhanced AI Metric Reporting and Oversight and support quality control reviews
• Partner with Control Management to implement enhanced GenAI Use Case monitoring. 

 

Required qualifications, capabilities, and skills:

• Bachelor’s degree in business, legal, decision science, data management or related field with 5 plus years’ experience in those fields

• Prior experience with Data Governance, Estimation/Modeling Development, Legal, Compliance, Privacy, Risk, Controls or Audit

• Experience building and managing high performing teams

• Strategic thinking and planning skills and abilities to drive innovation

• Highly developed analytical skills, and excellent attention to detail

• Ability to communicate ideas effectively, both orally and written to employees and executives

• Must possess the ability to meet deadlines and handle multiple priorities and projects effectively

• Quality focused work ethic and effectively respond to rapidly changing business needs

• Must be a proactive self-starter with leadership and Interpersonal skills

   

Preferred qualifications, capabilities, and skills:

• Experience with technical concepts and working with technical staff as needed

• Knowledge of PII, metadata and other data management concepts

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, SharePoint

• Working knowledge of Tableau, Alteryx or Python

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

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