Senior Business Intelligence Specialist

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
 

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong. 

The Senior Business Intelligence Specialist will work closely with business leaders and provide quantitative and qualitative data analysis and reporting of patterns, insights, and business trends to improve outcomes.  This position will complete analysis of various complex data sources and structures in support of Business and IT teams to meet the business and financial goals of the Company. This position exists to drive solutions which require bringing together enterprise-wide data from multiple data sources, creating visualizations, and using analytics techniques to solve and support complex business problems.

WHAT YOU WILL DO

Collects and aggregates data from multiple internal and external sources for analyses to drive insights into business performance.

• Aggregates large, complex data sets from multiple databases and creates reports and dashboards.

• Collaborates with appropriate parties within the organization to integrate new data sources into our existing data infrastructure.

• Delivers complex and actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.

• Designs, builds, tests, and maintains reports and dashboards and identifies potential improvements to existing business intelligence, reporting and data analysis. 

Provides quantitative and qualitative data analysis of patterns, insights, and trends to decision-makers.

• Collaborates in cross-functional teams to implement analytical solutions.

• Ensures data quality, adherence to departmental guidelines, profitability, business impact, and other risk-related metrics for self and members of the team.

• Analyzes current business processes; makes recommendations to management for new, more efficient, workflows, and processes.

• Uses and presents analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives.

• Validates data delivered to user community. Ensures compliance with Company data and software policies and procedures. 

Provides reporting solutions and responds to report requests across multiple business areas and for complex enterprise-wide projects.

• Collaborates with team members across the organization to identify and understand business problems and processes.

• Enhances and develops analytical and reporting solutions to solve business problems and extract insights.

• Enhances and supports enterprise-wide strategies, processes, and standards for business intelligence and reporting.

• Delivers complex functional specifications and system design specifications for assigned projects.

• Defines and develops new business intelligence capabilities that provide business with new insights for their external clients and internal operations.

• Engages with key stakeholders to define and adopt data analytics methodologies and standards.

Serves as the subject matter expert for the department.

• Trains staff on project deliverables and acts as a resource for colleagues in the department to answer questions and solve complex problems.

• Conceptualizes and proposes reporting solutions to business leaders throughout the organization.

• Provide training materials, documentation, and suggestions to Enterprise Data Analytics leadership staff concerning data analysis and reporting.

• Ensures data quality, adherence to departmental guidelines, profitability, business impact, and other risk-related metrics for self and members of the team.

• Develops functional specifications and reporting design specifications for assigned projects.

• Uses and presents analytics and metrics to improve processes and provides data-driven forecasts of potential costs, risks, and profits of business initiatives.

• Mentors team members in