External Communications Manager

The External Communications Manager serves as an integral member of the Communications team focused on sharing the important work of Healthfirst to our audiences in a systemic and strategic way. As External Communications Manager, you will work closely with cross-functional teams, identifying business goals and crafting engaging content strategies that meets those objectives within specified timelines. Reporting to the Director of External Communications, this individual will be responsible for identifying new content needs to effectively engage target audiences and develop/enhance existing content to ensure a consistent narrative.

Duties/Responsibilities

• In partnership with the Director of External Communications, manage the strategic planning of the entire content life cycle, ensuring alignment with specified objectives and timelines
• Responsible for content and production of regular Government Affairs newsletters
• Evaluates metrics for key content, including the Government Affairs newsletter, to measure effectiveness and reach and to adjust as necessary
• Produce, with colleagues from the Story Innovation Lab, Healthfirst’s first podcast series
• Develop and implement innovative content strategies in collaboration with external, internal, and enterprise communications teams to enhance audience engagement and generate new content ideas.
• Additional duties as assigned

Minimum Qualifications:

• Bachelor's degree from an accredited institution, advanced degree preferred
• Demonstrated ability to manage multiple tasks and responsibilities
• Excellent communication skills for effective collaboration with cross-functional teams
• Creative thinking skills and the ability to generate unique content ideas
• In-depth knowledge of content creation and distribution across various platforms
• Innovative approach to content, thinking beyond the written word to consider visual, video, audio, in-person experiences and more as possible channels
• Strategic mindset to align content efforts with business goals

Preferred Qualifications:

• Strong written and verbal communications skills; strong interpersonal skills with the ability to work effectively with employees at all levels.
• Bilingual
• Agency experience
• Ability to organize and manage multiple priorities and deadlines in a detail-oriented manner.
• Ability to handle projects with the appropriate level of discretion and confidentiality.
• Ability to work well under pressure with humor and grace.
• A team player that recognizes the importance of working collaboratively. 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

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