Extended Handler - Bodily Injury

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees.

We are seeking an Extended‑Handled Bodily Injury Adjuster to join our team. This role manages attorney‑represented auto injury claims from start to finish, ranging from soft‑tissue injuries to more complex cases, including some fractures and disc injuries. While the team primarily handles claims in North Carolina and Virginia, there may also be exposure to Maryland, West Virginia, and Delaware. Experience with MMR is a plus. Apply today and join our growing team!

Key Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases

• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims

• Recognizes and identifies body parts of a vehicle and understanding other potential property damage

• Identifies customer needs and works to meet those needs using appropriate customer service skills

Supervisory Responsibilities

• This job does not have supervisory duties.

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Skills

Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Fractures, Negotiation, Personal Injury Claims, Relationship Management, Subrogation Claims

 

Compensation

Base compensation offered for this role is:

BI Adjuster Cons I: $50,000 - $74,120
BI Adjuster Cons II: $56,000 - $82,500
BI Adjuster Sr Cons I: $68,500 -104,100

And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

 

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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