Expert Project Manager - Customer Innovation Services (CIS)
SAPAbout the role
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you'll do
We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning. You value working with diverse teams in an inclusive and empathic way.
In our team, we believe people are the essential part of what we do; we believe they can change, and they will evolve. Our environment is safe to let people be themselves and find their strengths to contribute to the overall team and customers we attend.
We are looking for someone who is passionate about software development and technology, someone who wants to learn and stretch beyond self-limits every day, someone who is willing to work on challenging projects that changes our customer’s worlds.
Expectations and Tasks
- Providing delivery expertise to support pre-project sales activities.
- Planning of project lifecycle phases and activities.
- Working with the customer and project team to define high-level requirements in terms of features and User Stories.
- Managing the customers’ expectations whilst safeguarding the delivery team.
- Working with Business Analysts within the project team who are responsible for managing detailed requirements.
- Consulting and coaching customers on Agile and implementation best practices.
- Effectively manage projects as assigned and ensure adherence to the CIS Development Methodology.
- Keeping the team on track with the Agile process and adapting it as necessary for the given project context.
- Keeping the team focused on meeting their goals and objectives.
- Prepare realistic cost budgets for development projects, including detailed, client-ready project plans, identifying milestones, resources, and timelines.
- Perform in a distributed development environment, managing work packages across global locations.
- Leading the team towards continuous improvement.
- Motivating the team and fostering an environment where excellence can be achieved.
- Managing project risks and dependencies.
- Managing project resourcing and financials.
- Tracking and reporting the project status to customer and internal management teams.
- Coordinating meetings with the customer and partner teams as necessary.
- Ensuring excellent communication and collaboration between all internal and external teams.
- Maintaining close relationships with customers and colleagues to support a “one-team” mindset.
Learning Opportunities
- Be exposed to the latest technologies and work with world-class developers who will take your professional skills to the next level.
- Learn how continuous integration works and DevOps works in a global development environment.
- Be part of a globally distributed group that has an enormous impact in the Enterprise Software industry on a global scale.
- Work in an environment that fosters feedback, autonomy and decentralized decision-making creating a culture of innovation, diversity, and empathy mindset.
What you bring
Education and Skills
- Bachelor’s degree required. Master’s degree highly desirable, preferably in a related discipline .
- Customer interaction skills.
- Self-motivated, open minded, resourceful, agile and pragmatic.
- Ability to proactively resolve problems focusing on teamwork, results, and people.
- Excellent communication and presentation skills.
- Excellent written and verbal communication skills in English
- Business process and ERP application knowledge is a plus.
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