Experiential Events & Catering Manager

 

Position Title: Experiential Events & Catering Manager 

Salary:  95,000-110,000

 

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

 

 

Job Summary

This position plans and oversees multi-day, immersive conference activations on campus for Bon Appétit Management Company. They are responsible for the successful sales and execution of all events, engagements, speakers, catering functions, overall guest/client experience, event flow, and more. This position will also assist Catering services in supervising the sales and event order communications, departmental reports, marketing initiatives, client activations, departmental finances, and standard operating procedures as it relate to the experiential program. They are the lead point of contact for the experiential program. Oversight and assistance with manager development, service staff scheduling and training, event planning, delivery, set up, clean up, and proper invoicing for all events

POSITION OBJECTIVES:

In the performance of their respective tasks and duties all Managers are expected to complete the following:

● Perform quality work within deadlines with or without direct supervision.

● Interact professionally with other employees, customers, and suppliers.

● Work effectively as a team contributor on all assignments.

● Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● A minimum of eight years in the event sales/planning/management, destination management or agency experience

● General Hospitality knowledge with at least four years events and catering management experience and an interest in sustainability and sustainable food practices.

● Excellent organizational and communication skills required.

● Must be a self-starter, motivated to curate event details, develop SOPs, and excited to take ownership of projects.

● Ability to read and comprehend elaborate instructions, event requests, correspondence, and memos written in English with attention to details and grammar.

● Ability to write professional correspondence through email. Highly proficient in Microsoft Systems including Excel, PowerPoint, Teams, and Google Suite. Experience with Tripleseat, Social Tables or All Seated a plus.

● Ability to work at times with minimal supervision and accomplish tasks without direct instruction.

● Ability to think strategically, problem solve for the best solutions while keeping the client experience in mind.

● Ability to work flexible work schedules/shifts based on business demands.

● Guest focused, with a helpful, positive, and 'can-do' attitude.

● Be an excellent team player while also showing the drive and enthusiasm to work on their own initiative.

● Self-motivated and work with a sense of urgency, whilst demonstrating excellent attention to detail.

● Ability to see the big picture and help department scale and grow with integrity.

● Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.

● Ability to operate Web based ordering system, process customer requests, changes to orders, updates, and client profiles.

● Utilize all Personal Protective Equipment’s per Bon Appétit guidelines.

● Ability to multi-task when working with many deadlines.

● Flexibility and adaptation in times of change.

● Tech savvy a bonus.

Daily Operations

● Work collaboratively with all Events & Catering team members, outside vendors, and internal teams.

● Ensure that all daily client requests are processed and fulfilled to client and Bon Appétit expectations.

● Ensure that all