Experience Designer

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

POSITION SUMMARY

We are looking for a talented systematic thinker with a strong passion for visual design and design research to join our team. You will be focusing on working on our employee-facing products. By improving the employee experience, you’ll be directly helping us deliver even better experiences to our customers. Our design team works closely in partnership with product managers, business leaders, and consumers to define the products and services that enhance the user experience in driving the business forward.

Your portfolio should demonstrate how you have brought consistency and clarity to complex product ecosystems. Bonus points if you have individual contributions to the design systems..

DESCRIPTION

Duties and Responsibilities

• Create a comprehensive modular set of UX and visual guidelines for products.
• Drive a human-centered design process that spans all phases of development, from framing a problem to creating product concepts for launch.
• Design responsive mockups and interactive prototypes that bring ideas to life.
• Be part of a team that works cross-functionally to fuel ideation and drive new solutions for the homeowner experience.
• Plan and organize research initiatives from user sessions to insight sharing.
• Make accessibility a priority by weaving WCAG 2.2 guidelines to ensure an inclusive design language.
• Evolve and maintain our design system to keep it updated, consistent, and scalable.
• Demonstrate exceptional visual design skills in creating modern and clean user-centered interfaces.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• Minimum Bachelor’s degree in Industrial Design, Communication Design, Graphic design, Interaction Design, HCI, or related field.
• 2-4 years of experience in Product Design and Research role.

Skills, Abilities, and Knowledge

• Upbeat teammate who is passionate about improving the future of homeownership experience.
• Highly proficient in creating responsive designs with Figma with the latest Figma features.
• Comfortable with ambiguity and healthy curiosity.
• Passionate about discovering meaningful insights that unlock customer value and create impactful changes.
• Experience working with design systems.
• A collaborative spirit and a low-ego approach to teamwork.
• Adapt to work in a fast-paced dynamic environment.

REVISION HISTORY

Last Updated: 8/22/2025

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donati