Executive Protection Agent

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Executive Protection Agent is responsible for the safety and security of the company executives, and at times, their families.  The agent will plan, organize, and execute security measures to reduce risks and respond to various security-related incidents.

What you get to do in this role:   

• Safeguard principals from all forms of security and safety hazards.
  • Provide security coverage for principals, guests, and others in a way that is professional, courteous, and in compliance with policy and procedures.
• Assist with site surveys of future locations for high-risk employees, ranging from casual to Head of State level events, and assist in logistical planning.
  • Detailed planning will include all aspects and issues relating to physical locality, movements in, out, and around site and event, and preparation for emergencies and other contingencies.
• May act as primary driver, as well as follow car driver for principals.
  • Must operate vehicle in safe and comfortable manner, identify and counter threats along routes, and render aid in the event of accident or other safety hazard.
  • Ensure vehicle is in good working order, fueled, and clean.
  • Prepare routes in advance, as well as alternate routes.
• Coordinate with internal client staff to accomplish common goals regarding provision of personal assistance and support for principals’ activities. 
  • May be asked to liaison with outside Executive Protection Teams who visit the client's campus for customer meetings.
  • May liaise with the client's Global Physical Security team when necessary.
• Complete reports, including oral and written briefings.
  • Communicate appropriately with staff and principals.
• All other duties, as assigned.

Qualifications

 

What you get to do in this role:   

• Agent will familiarize themselves with the “Pattern of Life” and should understand the baseline of the normal day to day environment
• Display a high-level of physical fitness, professional appearance and demeanor
• Be in good overall physical, mental, and emotional condition, have a reputation as a team player and be flexible/adaptable with long hours, ever-changing schedules, and unexpected travel 
• Have strong interpersonal skills and the ability to tactfully influence, resolve conflict, and remain flexible
• Ability to interact with all levels of corporate leadership, liaison internally and externally with other departments and personnel
• Ability to brief, defend, influence, and instruct others on security requirements and policies

Knowledge & Qualifications:  

• Prior law enforcement and/or military experience is highly desired 
• Four-year degree or a graduate of a reputable executive protection training school is highly desired
• Valid California BSIS Guard Card 
• Valid California BSIS Exposed Firearm Permit
• Valid California Concealed Weapons Permit (CCW)
• High level of firearms proficiency
• Medical experience (First Responder,