Executive Meeting & Catering Manager

About Us

The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 243 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO. In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Application Deadline: 8/2/24

 

The Executive Meeting Manager brings to bear their selling, organizational and detailing skills to identify and implement profitable execution of groups & events. This position will be responsible for the sales, planning, organization, communication and overall execution of small group and catering sales.

Responsibilities

• An understanding of both monthly forecasting and the annual budget process. 
• Meet & exceed Sales and Catering Revenue Goals as assigned quarterly.
• Maintain or exceed hotel budget for group rooms and banquet/catering
• Generate Group & Catering Sales Contracts
• Service Groups and Catering Events as booked – excellent communication skills to hotel operations teams through Banquet Event Orders and Group Resumes.
• Monitor Group Room Blocks for Pickup and Cutoff Dates
• Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
• Optimize room rental charges and banquet revenue.
• Consistently participate in the re-booking of business by having a track record of long term client relationships.
• Participate in trade shows and sales blitzes
• Actively participate in industry related organizations (NACE, MPI).
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
• Comfortable with hotel site inspections and client presentations.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
• Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
• Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action.
• Some knowledge of Audio/Visual equipment for planner needs and communication with audio visual provider
• Excellent knowledge of computer software programs, event management systems (CI/TY experience preferred), PMS/Front Office and Microsoft Office Suite.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis with ability to flex schedule based on event and business needs.
• Perform any other job related duties as assigned.

Qualifications

 

• Prior experience in the field of hospitality with specific experience in group and/or catering sales is essential.
• Candidate should be extremely detail oriented, organized, possess exceptional customer service skills, and be able to handle a fast paced environment.
• Must have excellent written and verbal communication.
• 2+ years within the Hospitality Industry required.
• Must be able to have a flexible schedule as required by the events and role
• Must have experience at a similar size and quality hotel.
• High School Diploma required; Bachelor’s Degree preferred.
• Must possess proficient computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execut