Executive Director of Facilities

The Executive Director of Facilities is a key associate at Hope Network whose primary responsibilities include:

The strategic direction, governance, and operational oversight of Hope Network's facilities, real estate portfolio, and capital assets. This role leads enterprise-wide facility operations, real estate strategy, construction and development activities, capital planning, regulatory compliance, physical security, and business continuity initiatives.

 

As a member of the leadership team, the Executive Director drives long-term portfolio planning, financial stewardship, contract and vendor management, and capital investment strategies while providing oversight of the Corporate Facilities Department and affiliate facilities teams. The position ensures that Hope Network's physical assets effectively support organizational growth, operational excellence, employee and patient safety, and the mission of the organization.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

This is not intended to be an exhaustive listing of job functions.  This job description in no way states or implies that these are the only duties to be performed by this employee.  The employee is required to follow any other instructions and to perform any other duties as assigned.

 

Strategic Facilities & Real Estate Leadership

1. Provide strategic and operational oversight of Hope Network and affiliate facilities, ensuring effective integration, collaboration, maintenance, resource allocation, and alignment with organizational objectives.
2. Develop, maintain, and execute an enterprise-wide facilities master plan and capital improvement schedule to support strategic prioritization and allocation of limited financial and human resources across the organization's facilities portfolio.
3. Provide enterprise-wide oversight of Hope Network's real estate portfolio, including acquisitions, dispositions, leasing, landlord-tenant matters, financing, development activities, regulatory compliance, insurance, taxation, zoning, risk management, asset management, construction projects, vendor agreements, and related policies and procedures.
4. Direct the preparation, review, and negotiation of real property transactions and legal documentation, including residential and commercial lease agreements, purchase and sale agreements, and other real estate instruments, within established organizational parameters.
5. Ensure organizational compliance with applicable real estate disclosure requirements, truth-in-renting standards, and related regulations. Support Housing Department compliance with federal and state Fair Housing, ADA, HUD, and EIV requirements.

 

Facilities Operations & Asset Management

1. Direct comprehensive facilities maintenance operations, including contract negotiation and administration, vendor selection and management, physical security systems, business continuity initiatives, connectivity infrastructure, furnishings and equipment, janitorial services, waste and recycling programs, utilities, grounds maintenance, snow removal, pest control, ADA accommodations, and preventative maintenance and inspection programs.
2. Lead planning and execution of facility capital improvements and asset preservation initiatives, including roofing, paving and concrete work, remodeling projects, HVAC systems, fire protection systems, septic systems, interior renovations, damage remediation, relocation activities, parking infrastructure, lighting systems, and other capital renewal projects.
3. Collaborate with the Housing Department and third-party property management partners to coordinate maintenance, repair, and asset preservation activities for housing-related properties.
4. Oversee facility-related connectivity infrastructure in partnership with Information Technology, including telecommunications, phone services, alarm monitoring systems, network connectivity, and cable services.

 

Organizational Leadership & Resource Management

1. Provide leadership and oversight for the Corporate Facilities, Construction, Grounds, and Energy Management functions, while supporting affiliate maintenance teams. Establish coordinated purchasing, contracting, scheduling, and staffing strategies and continuously evaluate opportunities to optimize service delivery, quality, and cost through strategic vendor partnerships.
2. Direct outsourced service provider relationships, including contract administration, performance management, and continuous improvement initiatives. Establish measurable performance standards and utilize vendor scorecards to promote accountability, service excellence, and operational effectiveness.
3. Establish, implement, and maintain administrative policies, procedur