Executive Director of Development Operations

Job Title: Executive Director of Development Operations
Location: Indianapolis – Downtown Campus
Job Type: Full-time
Classification: E-3
Salary Range: $80,000 - $95,000/annually (based on experience)
Reports To: Vice Chancellor of Development

Who We Are:
We are an open-access college that fuels Indiana’s economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are “higher education at the speed of life!”

Our Values:
• Empathy: We stand with our students, partners, and communities.
• Integrity: We treat all with dignity and respect.
• Accountability: We deliver on our commitments.
• Agility: We innovate, iterate, and transform.
• Connectivity: We connect with partners to strengthen communities and ensure student success for all.

About the Role:
The Executive Director will be an integral member of the Indianapolis campus development team and will organize friend-raising and fundraising events, manage the Annual Fund for the college, maintain donor relations through stewardship, implement an alumni strategy, and ensure scholarships are awarded as intended by the donor, as well as other duties as assigned.

***RESUME AND COVER LETTER REQUIRED FOR CONSIDERATION***

Required Skills & Competencies:

• Technical Skills: Proficiency in the principles of philanthropy and fund raising, with hands-on experience in donor relations.
• Analytical Skills: Ability to analyze data, identify patterns, and provide data-driven solutions.
• Communication Skills: Strong verbal and written communication skills, with the ability to articulate ideas clearly to diverse audiences.
• Problem-Solving: Ability to think critically, make decisions independently, and solve complex problems in a timely manner.
• Teamwork: Proven experience in collaborating effectively with diverse teams to achieve common goals.
• Project Management: Ability to manage multiple priorities, meet deadlines, and track progress in a fast-paced environment.
• Leadership Skills: Ability to inspire and guide teams to achieve objectives, while fostering a positive work culture.

Additional Skills & Requirements:

• Expectation is 100% focused on customer service
• Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success
• Engage in behaviors that create an inclusive environment in which all people are valued and supported
• Go beyond the easiest or surface answer for a student and get to the root of the cause of the problem, question or issue to solve it as quickly and professionally as possible

Key Responsibilities:

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

• Create an effective donor relations program and operations plan that includes creating a fundraising pipeline, managing donor stewardship, and communications.
• Implement the overall strategy and establish the purpose for fundraising and donor recognition events including the annual appreciation dinner and scholarship benefactor reception.
• Plan and conduct the college’s Annual Fund campaign including employee giving and managing affinity groups such as Circle of Ivy.
• Develop and implement alumni fundraising strategies and communications and manage the Student Alumni Council in partnership with Student Life.
• Implement a prospect pipeline working directly with gift officers and staff at various levels of the Ivy Tech organization on donor strategies.
• Supervises the maintenance of database information on donors and prospects, fund balances and fundraising activities.
• Ensures effective records maintenance, including recording new proposals and tracking their status and recording action reports in a timely manner, using the Foundation’s prospect management system.
• Plans and implements a comprehensive calendar of development events, programs, communications, stewardship, and solicitations to correspond with campus goals and needs, and coordinate with overall statewide Foundation efforts and strategic plan.
• Reports regularly on the progress toward annual goals and action plans.
• Assists in the development of coordinated fundraising materials, campaigns, themes and projects with camp