Executive Director, External Engagement

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you are a part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role the Executive Director, External Engagement leads Amgen's strategy and execution across all external communications channels and stakeholder engagement platforms. This role is responsible for shaping how Amgen engages with media, influencers, digital audiences, and emerging communications ecosystems to advance corporate reputation, business priorities, and stakeholder trust. Reporting to the Vice President, Corporate Affairs, the Executive Director serves as a strategic advisor and builder of modern engagement capabilities. The role oversees media relations, social media, digital channels, influencer strategy and activation, and emerging forms of external engagement. The leader is responsible for identifying trends early, evaluating new platforms and technologies, and ensuring Amgen remains at the forefront of how organizations connect with audiences in a rapidly evolving communications landscape.This role requires a combination of strategic vision, operational excellence, creativity, strong leadership, and deep understanding of the changing media environment.

Key Responsibilities

External Engagement Strategy

• Develop and lead an integrated external engagement strategy that aligns earned, owned, shared, and emerging channels

• Create innovative approaches to stakeholder engagement that strengthen Amgen's reputation and visibility

• Identify opportunities to reach audiences through new platforms, technologies, and content formats

• Serve as a strategic advisor to Corporate Affairs leadership and senior executives on external engagement trends and opportunities

• Establish measurement frameworks and analytics that assess engagement effectiveness and business impact

Media Relations

• Lead Amgen's global media relations strategy and execution

• Build and maintain strong relationships with traditional, digital, trade, healthcare, financial, and emerging media outlets

• Oversee proactive storytelling and reactive issues management

• Guide media engagement strategies

• Ensure consistent messaging and effective media engagement across the enterprise

Social Media and Digital Channels

• Lead strategy and governance for Amgen's social media presence and digital engagement platforms

• Drive audience growth, engagement, and content effectiveness across channels.

• Oversee editorial planning, content distribution, community engagement, and social listening

• Ensure digital platforms support business priorities, corporate reputation, and stakeholder engagement objectives

• Partner across Corporate Affairs, Commercial, Medical, and Global Marketing functions to maximize impact and consistency

Influencer Strategy and Activation

• Develop and execute a comprehensive influencer engagement strategy across healthcare, science, policy, patient advocacy, business, and culture

• Identify, cultivate, and manage relationships with key external voices and communities

• Evaluate emerging influencer ecosystems and engagement models

• Design scalable programs that increase reach, credibility, and audience engagement

• Establish governance, measurement, and compliance frameworks for influencer partnerships

Emerging Media and Innovation

• Monitor shifts in media consumption, audience behavior, technology, and platform evolution