Executive Assistant & Office Manager

CircusTrix dba  

Sky Zone

Executive Assistant & Office Manager 

Full-Time

Hybrid, 13155 Noel Rd #1750, Dallas, TX 75240 

Department: People & Culture

Reports to: VP of People & Culture

Travel: <10%

FLSA:  Exempt

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ABOUT US: 

As the premier leader in indoor active entertainment in the United States, CircusTrix owns, operates and franchises over 270 parks. We have over 500,000 members and more than 60 smile-inducing attractions, making it the active play destination for kids and kids at heart! 

We specialize in hosting the most memorable celebrations through thousands of unforgettable birthdays, team, and school parties every year and have been recognized as a top franchise organization in Franchise Times’ Top 400 and Fast & Serious lists, as well as the Entrepreneur’s Franchise 500. 

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JOB SUMMARY: 

As the Executive Assistant and Office Manager, you serve as the central operational hub for Sky Zone’s Executive Team and the corporate office.  You are the connector, organizer, communicator, and force multiplier who ensures the entire leadership team operates smoothly, stays aligned, and maintains momentum across dozens of priorities – while also keeping the office environment running efficiently day to day.

You will support the CEO while also providing coordinated administrative and organizational support to the full executive team.  This role requires strong organization, clear communication, and the ability to manage competing needs with calm confidence.

You bring structure to complexity, anticipate needs before they arise, and create a well-functioning workspace that enables our leaders and teams to focus on the decisions and initiatives that matter most.

QUALIFICATIONS: 

• Bachelor’s degree or equivalent experience supporting senior executives.

• 3-5 years of experience supporting senior executives (C-suite or senior leadership level).
• Experience supporting multiple executives or a full executive team required.
• Background supporting multi-unit organizations in a fast-paced, high-growth environment preferred.
• Proven success managing complex calendars, high-volume communication, and competing priorities.
• Advanced proficiency with Microsoft Office Suite, and communication or project management tools.
• Exceptional professionalism, discretion, and ability to handle confidential information.
• Strong writing, editing, and verbal communication skills with proven executive presence.
• Demonstrated ability to work independently while anticipating needs, maintaining accuracy, and prioritizing multiple competing demands.

CORE SKILLS & COMPETENCIES:

• Executive Presence & Judgment: Communicates clearly and professionally while using good judgment and maintaining confidentiality at all times.
• Organization & Prioritization: Keeps tasks, schedules, and details in order and can easily shift between multiple priorities without losing accuracy.
• Communication Excellence: Writes and speaks in a clear, friendly, and professional way that builds trust with team members, partners, and guests.
• People & Collaboration: Builds positive relationships, adapts to different workstyles, and handles sensitive situations with kindness and professionalism.
• Problem-Solving & Resourcefulness: Anticipates needs, finds practical solutions quickly, and stays proactive even when directions or priorities shift.
• Adaptability & Composure: Remains calm, flexible, and steady during busy or changing moments, especially in a fast-paced environment.
• Operational Excellence: Maintains strong attention to detail, keeps systems and processes organized, and ensures a polished and consistent experience for the team and office.

RESPONSIBILITIES: