Executive Assistant

Olo is looking for an enthusiastic and resourceful individual to assist our COO, Jo Lambert. We're looking for a self-starter with excellent organizational skills, impressive follow-through, and the utmost attention to detail. If this sounds like you and you are excited about a role at a growing organization that is focused on on-demand solutions for the restaurant industry and beyond, then we want to talk to you!
This is a full-time position reporting to Olo's Chief Operating Officer. You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Support the COO by managing daily matters, both business and personal, including preparing and coordinating communications, complex calendar management, meeting logistics for appointments, travel arrangements, facilitating changes to daily events, tracking and helping guide completion of important deliverables, and following up on outstanding items by being a liaison for direct reports
• Manage time/workflow by developing an understanding of task, issue and priorities; bring urgent matters to attention
• Aggregate, organize and track content such as meeting agendas, historical documents, and spreadsheets
• Build relationships and gain trust and credibility with employees across all departments, levels and locations
• Work with all teams across Olo to manage executive client meetings, speaking and other requests for Jo
• Support team with coordination and logistic planning for internal and external events
• Ensure a positive first impression and reputation of Olo
• Exercise discretion and judgment while handling confidential and proprietary matters
• Coordinate and execute logistics of meetings and other team work
• Prepare travel arrangements and submit expense reports
• Be the coordinator for the COO and team processes and schedule including quarterly all hands, weekly leadership team meetings, and forecasting scheduling

What We'll Expect From You

• 10+ years experience working in a fast-paced environment - in a support function for a C-level executive
• Excellent written and verbal communication skills and experience with Google Suite, Microsoft Office, and Diligent
• The ability to think on your feet -- creatively and collaboratively -- amidst ambiguity and solve problems on the fly
• A proactive nature -- always thinking ahead and "seeing around corners"
• Experience working with a variety of work-styles and personalities and the ability to maintain approachability while pushing back and challenging
• Interest in and excitement about the Restaurant Tech industry
• Eligible to work in the United States

About Olo
Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 84,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, fully paid health, dental and vision care premiums, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $85-100K, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you'r