Executive Assistant

Who We Are

We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.

 

Our goal is to become a trusted partner, not outsourced vendor.

 

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.

 

Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

The Role

We are looking for an Executive Assistant who is focused, yet flexible; professional, yet personable, and knows how to create order from chaos. In this role, you will provide high-level administrative and clerical support to the Executive Vice President of Operations, ensuring the best client and employee experience while offering solutions to our field Operations management.

 

As part of our dynamic team, you will be given the opportunity to contribute to strategic initiatives, support high-level executives, and gain exposure to various areas of the business. We are committed to fostering a culture of adaptability, proactive problem-solving, and personal growth, which allows you to thrive in a fast-paced environment. You’ll be expected to anticipate needs, handle evolving priorities with ease, and bring your organizational expertise to the table to streamline processes.

 

If you're someone who thrives in an environment that challenges you and supports your growth, this role will offer you both responsibility and autonomy as you work closely with top leadership.

WHAT YOU WILL DO

Support the VP of Operations:

 

• Manage the VP’s calendar, prioritize tasks, schedule appointments, set agendas, and coordinate travel arrangementsDraft, edit, and proofread correspondence, presentations, and reports
• Organize and triage emails, ensuring that important items are prioritized
• Act as a gatekeeper and trusted right-hand person, handling confidential and high-priority matters

 

Collaborate with the Operations Team:

 

• Ensure client and contract information is accurate and up-to-date in Salesforce
• Manage data related to shift assignments, payroll, timekeeping, job setups, and billing
• Partner with the Associate Director of Client Experience to gather information, prepare presentations, and coordinate schedules for the Biannual Client Survey
• Serve as the subject matter expert for corporate workforce management systems, including iCIMS, Kronos (UKG), and Salesforce
• Work closely with the Accounting team to ensure accuracy in billing, headcount reporting, supplies, account changes, and resolving discrepancies
• Maintain up-to-date Union and Wage & Hour information for all relevant locales, becoming the go-to resource for wage and hour classifications
• Oversee contract file management in Salesforce and collaborate with Sales and Operations on new contract start-ups
• Assist with various tasks and special projects as assigned.

 

Key Qualities:

 

• Exceptional organizational skills with a keen eye for detail
• Strong written and verbal communication abilities
• Ability to work efficiently and independently in a fast-paced environment
• Expertise in Salesforce and other workforce management systems preferred
• A proactive attitude and a problem-solving mindset
• Exceptional interpersonal and communication skills required.

 

 

What It Takes to be Successful

Qualifications:

 

• Excellent written and verbal communication skills.• Ability to thrive in a fast-paced, dynamic environment.• Exceptional attention to detail and adaptability.• College/University degree preferred, or equivalent work experience• Minimum of 3 years’ experience administrative support, plus minimum of 2 years as an executive assistant to senior management in a fast-paced office environment • Tech-savvy; proficient in MS Office 365 programs and CMS systems with demonstrated experience creating presentations for executives (UKG, iCIMS, One Note, Chrome River, SharePoint, and Salesforce experience a plus)• Advanced proficiency in Excel required to create and manage complicated spreadsheets• Strong cale