Executive Assistant

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

We’re actively looking for amazing people like you to join our team!

The Executive Assistant provides high-level administrative support to the Manager, Executive Support, ensuring seamless daily operations. This role also serves as a secondary resource for company-wide initiatives and special projects, collaborating with various teams and departments as needed.

Key Responsibilities:

• Arrange meetings involving many participants in various departments, locations, or time zones
• Manages calendar for one or more senior leaders, including making appointments, sending calendar invites, and prioritizing the most urgent and sensitive matters
• Assist with reservations for complex travel itineraries; may include international travel, assistance with visas and letters of introduction
• Responsible for complex administrative work, coordinating general business and logistical matters for one or more leaders or multiple groups
• Works onsite at headquarters building in Scottsdale, AZ to assist with coordination of onsite meetings and events

Qualifications:

• Thorough knowledge of meeting planning to include conference facilities, video-conferencing, equipment, and food/beverage necessary
• Ability to work effectively with minimal supervision
• Strong organizational skills & ability to multi task
• Exceptional attention to detail
• Ability to work on routine issues with no instruction
• Ability to complete new tasks/special assignments with limited instruction
• Strong knowledge of standard applications including but not limited to Microsoft Word, Outlook, PowerPoint & Excel
• Ability to learn new software with minimal training
• Problem solving and decision making skills
• Time management and ability to meet deadlines

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

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