Evening Program Coordinator at Otto's Place

Description

ABOUT THE POSITION: The Program Coordinator provides oversight and coordinates programming for the assigned supportive human/housing services program(s). Programing will directly address participant/resident barriers and enable a smooth transition into next step housing or maintenance of housing. The Coordinator provides case management to a small case load and provides leadership support to the case management team. They work with the Program Manager to facilitate development and expansion of services and facility management through engaging with the community and building networks. Time is divided between leading shift coverage, supervising direct service staff, administrative tasks, schedule management, HMIS management and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care.

ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 155 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s The Hope Team.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency visit www.compasshousingalliance.org.

• LOCATION: Pioneer Square Neighborhood (Seattle, WA)
• REPORTS TO: Program Manager 
• FLSA STATUS: Non-Exempt
• SCHEDULE: Sunday-Thursday 4pm-12am; plus as needed for emergencies
• MEAL PERIOD: Unpaid (30-minutes)
• SALARY RANGE: $31.50 - $33.50 per hour DOE 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English.

Program Coordination

• Build and maintain a network of community providers and services to address participant/resident needs, serving as liaison with referring agencies.
• Coordinate daily operations of housing programming for participants/residents including move-ins, exits, meal service, social activities, and case management services
• Document procedures for individual contracts, including charting, exits, and preparation for annual audits.
• Ensure the maintenance of logs, track intake and exit data, HMIS reports, invoices and statistical data and maintain client rosters.  
• In support of the program, work with the Program Manager and Director to help facilitate program improvements and developments including staffing decisions, and auxiliary services.
• Know and understand the contracts and ensure compliance of contracts is being met.
• Liaise and communicate with partnered support services, such as community service providers, City staff and King County staff and programs in facilitation of referrals.
• Maintain a caseload of up to 10 participants/residents. 
• Participate in ongoing training and program development.
• Prepare timely and accurate monthly, quarterly, and annual statistics as required by funders and the agency
• Provide and model de-escalation and crisis intervention, developing a supportive milieu. Act as a model for direct service staff.
• Train and ensure the enforcement of program policies and agency rules.
• With Program Manager, assure the maintenance of all necessary logs, records, reports, and statistics.
• Work in conjunction with other Compass p