ERP System Administrator

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation. 

Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71Quqw 

We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering and computational biology. 

About This Role: 

The ERP Platform Administrator is responsible for the ongoing configuration, maintenance, and support of some of Crusoe’s main third-party software applications, including Coupa, Sage Intacct, and Acumatica. The ERP Platform Administrator will work with vendors, internal stakeholders, and users to maintain excellent user effectiveness, experience, and success on such third-party platforms.

A Day In The Life:

• Maintain Coupa, Sage Intacct, and Acumatica production stability and data integrity.

• Manage and prioritize the development and deployment of configuration, customization, bug fixing, and reporting requests from all internal users at Crusoe.

• Provide key platform inputs to relevant stakeholders and participate in the design of Procurement, Inventory Management, Accounting, Manufacturing, and other critical business  processes with ERP Systems.

• Manage platform upgrades by understanding and prioritizing new release features, facilitating process discussion around new features, supporting the associated UAT effort and deploying the releases in the production instance.

• Lead cross-functional inter-departmental efforts by working with key stakeholders to investigate, troubleshoot, and solve ERP system and business process issues.

• Maintain a continuous improvement approach in the maintenance and development of new skills for Coupa and other third-party platforms on an as-needed basis. Participate in the Coupa, Intacct and Acumatica Community forums to constantly strive to strengthen Crusoe’s internal expertise.

• Perform and acquire all relevant certifications and training on the Coupa, Intacct, and Acumatica platforms by attending in-person or online certification classes, training, and learning courses.

• Create, manage, and maintain internal documentation for Coupa, Intacct and Acumatica, document existing processes and customizations, and provide training materials to new and existing users.

• Train key users of the platform, following a train the trainer approach.

• Participate and contribute to the design and implementation of ERP Integrations

• Support the overall goals, OKR’s (Objectives & Key Results) and strategy of the ERP Team

• Working in the Cherry Creek and Arvada office

You Will Thrive In This Role If:

• BA/BS with or equivalent combination of education and applicable job experience.

• Coupa certification is preferred.

• 5 years of Coupa Administration experience or related / comparable experience with other enterprise ERP platforms (ex: SAP, NetSuite, etc.).

• Strong demonstrated skills with Procurement, Inventory Management, and Financial processes such as Procure-to-Pay, Inventory and Warehouse Management, Accounts Payable, etc.

• Previous experience with administering or being a key user of one or more of the following applications is a solid predictor of success: Coupa, NetSuite, Salesforce, Workday, SAGE Intacct, Oracle, or SAP.

• Strong written and verbal communication skills.

• Strong people skills to support users effectively.

• Strong analytical skills geared towards troubleshooting.

• Must be able to work in a complex and fast paced environment.

• High attention to detail is a must

• Comfortable working in a fast paced environment with ambiguous and/or iterative fact-sets

• Works under general supervision with relatively little guidance necessary, can take direction well Excellent interpersonal, written, and oral communication skills

• Motivated self-starter and