EPIC Instructional Designer Senior
Jefferson HealthAbout the role
Job Details
EPIC Instructional Designer SeniorJob Description
PRIMARY FUNCTION: This position is the primary specialist for assigned applications as a senior instructional designer for both system steady-state/maintenance training and system go-live training. The training will be used across the Health System for users of our Electronic Medical Record system. In addition, the role will also provide system documentation and build analysis, and will leverage knowledge of organizational policies, procedures and business operations to help coordinate both training and non-training issues that may arise during installation, maintenance, trouble-shooting and upgrades to the respective application area.
ESSENTIAL FUNCTIONS:
- Coaches, guides and mentors other instructional design staff members; influences operational staff and leadership as a senior staff member.
- Serves as primary point person for respective application regarding training and application instructional design needs, partnering closely with both application leadership, peers and external partners, leads projects of high complexity.
- Design training content and materials to support organizational change, application adoption and efficiency of use; work with EMR vendor and others to create effective training materials and curation of learning communications.
- Collaborates with IS&T and operational leadership to drive priorities and system integration efficiencies, escalating and resolving barriers where necessary.
- Develops learning tools and job aids basedon functional application specifications, technical designs and system changes.
- Collaborates with external partners/vendors to ensure a seamless transition of content from in-house to vendor for vendor training delivery; trains the vendor training delivery specialists to ensure proper training delivery to Jefferson application users.
- Performs in-depth analysis of workflows, data collection, report details and other technical issues associated with application sotware.
- Performing in‐depth analysis of workflows, data collection, report details, and other technical issues associated with applications.
- Assists in evalution of operational needs; validates workflows, build and conficuation based on application requirements.
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
OTHER FUNCTIONS AND COMPETENCIES:
- Ensure deliverables adheare to brand guideleines and translate into integrated, visually compelling training solutions
- Estimates and communicates development and test requirements in order to identify resource needs and delivery timelines
- Serve as liaison with vendor to ensure proper delivery and service levels for training of application end-users
- Developing / documenting procedures for implementing system changes and other tasks
- Troubleshooting problems and questions from end users
- Analysis of application content and negotiation of any user requested modifications
- Operate as a senior member of the instructional design staff
EDUCATIONAL/TRAINING REQUIREMENTS:
Bachelor’s Degree in Instructional Design, Instructional Technology, or related field.
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CERTIFICATES, LICENSES, AND REGISTRATION:
Relevant application certification(s) required
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EXPERIENCE REQUIREMENTS:
5+ years of instructional design experience, preferably 3+ years working experience in healthcare, information systems, or healthcare IT
Work Shift
Workday Day (United States of America)Worker Sub Type
RegularPrimary Location Address
833 Chestnut Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clin
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