Epic Credentialed Trainer (Clinical)

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Responsible for EHR (electronic health record) end-user role and workflow analysis to ensure training needs are identified and met. Interprets Epic-led training and develops and delivers training programs, incorporating workflow and enterprise applications. Participates in workgroups and leads operational readiness activities. Uses discretion and independent judgement to develop and deliver ongoing end-user training as part of new hire onboarding and system changes and upgrades.

Job Requirements:

Education and Work Experience:

• Bachelor’s degree or equivalent combination of education/related experience: Required
• Five years' relevant experience: Preferred

Licenses/Certifications:

• Epic certification/accreditation in area of responsibility: Required

Essential Functions:

• Collaborates with Epic and Adventist Health (AH) application teams to design AH-appropriate end user training programs. Participates in workgroups for workflow design sessions and highlights training requirements for integrated workflow with Epic systems and enterprise applications.
• Crosswalks AH job roles with Epic training tracks and assigns AH end-user to Epic-led training tracks to ensure accurate enrollment. Develops a process for ensuring training completion prior to granting Epic access.
• Works with business and clinical leaders to develop policies and expectations related to Epic training requirements. Ensures training status reports to Epic project leadership are accurate, timely, and actionable. Partners with training team and cross-functional partners to ensure that technical & logistical requirements for end user training (classrooms, hardware, AV systems, classroom support, etc) are adequate and prepared.
• Develops a post-live process for ensuring new hires complete appropriate Epic-led training and other applicable workflow/system training as part of onboarding.
• Stays up to date with the latest Epic system updates, enhancements, best practices, and enterprise standard systems to ensure training materials and programs are current and relevant. Stays abreast of industry trends and advancements in EHR systems and training methodologies to enhance the training program continuously.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.