Entry Level Customer Service Assistant

Company Description

At Elevare Branding, we believe in building powerful brand identities through strategic communication, integrity, and creativity. Our team collaborates with forward-thinking organizations to shape meaningful narratives and long-lasting public presence. We are committed to excellence, professional growth, and fostering a dynamic work environment where talent can thrive.

Job Description

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Charlotte office. This role is ideal for individuals eager to build a strong foundation in customer relations while contributing to a fast-paced, professional environment. The successful candidate will support daily client interactions and help ensure a seamless customer experience across all touchpoints.

Responsibilities

• Serve as a primary point of contact for customer inquiries and requests

• Provide accurate information regarding services, processes, and policies

• Maintain organized records of customer interactions and follow-ups

• Collaborate with internal teams to resolve issues efficiently

• Assist in improving customer satisfaction through proactive communication

• Support administrative tasks related to customer service operations

Qualifications

• Strong verbal and written communication skills

• Professional demeanor with a customer-focused mindset

• Ability to multitask and manage priorities effectively

• Attention to detail and strong organizational skills

• Comfortable working in a team-oriented office environment

• Willingness to learn and grow within the company

Additional Information

• Competitive salary ($43,000 – $47,000 annually)

• Growth opportunities and clear career progression paths

• Ongoing training and professional development

• Supportive and collaborative work environment

• Stable full-time position with long-term potential