Enterprise Business System Analyst

In a career as an Enterprise Business Systems Analyst, you will help us in providing unparalleled care to youth and families across the nation. Information Technology at Boys Town is where innovation and technology come together to make us one of the best in class. This means delivering game-changing, technology-driven business models and staying ahead of industry trends so we can excel at what we do best: contribute to helping us change the future of America's youth. The Business Systems Analyst will analyze financial processes and evaluate Workday business systems and user needs. This position also documents requirements, creates and maintains technical diagrams as well as resolving incidents and requests. This role will mainly support our financial applications.

NOTE: Applicants must be currently authorized to work in the United States on a full-time basis. We are not offering sponsorship to applicants for employment visa status.

NOTE: Position is on site.

MAJOR RESPONSIBILITIES & DUTIES:

Reviews, analyzes, and evaluates business systems and user needs.

• Liaises between end-users and vendors and Information Technology personnel.

• Consult with department managers and staff to determine operational objectives by understanding business functions; gathering information; evaluating output requirements and promoting operating efficiency.

• Communicates and understands technical information related to existing and upcoming systems.

• Develops supporting documentation outlining requirements, business flows, security protocols/risks, system design, and testing plans.

• Understands business issues and application challenges.

• Provides training and support to end-users.

• Provides reports for departmental data requests.

• Develops reusable analyst procedures, methods or standards.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong experience with personal computers and Microsoft products.

• Knowledge of software systems and/or applications.

• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.

• High level of professionalism and interpersonal skills. Basic critical thinking, analytical, and problem-solving skills.

• Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.

• Ability to translate technical details into understandable conclusions and recommendations.

• Ability to prioritize based on organizational needs and to shift priorities on short notice.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree or equivalent combination of education and experience required.

• Minimum 2 years of experience including system analysis required.

• Minimum 1 year of experience gathering requirements, prioritizing, documenting, and developing plans required.

• Minimum 1 year experience with Agile, Lean, Ticketing and/or ITIL processes required.

• On-call work to provide additional support and may require work to be performed outside of traditional business hours including early mornings, nights, weekends, and holidays required.

• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks.  Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of servi