Enterprise Application Administrator

Date Posted:

2025-03-03

Country:

United States of America

Location:

RMA99: RTN Remote, Massachusetts

Position Role Type:

Remote

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team:

Engineering and Technology Application Services (ETAS) is looking for an Application Administrator to join our seasoned team providing excellent collaborative and innovative support to mission critical, enterprise engineering applications. This role involves working with vendor-developed applications and internally developed applications. Key phases include pre-installation vendor collaboration, installation, data import, upgrades, user support, permissions updates, scheduling backups, task automation, and application retirement. Applications include PTC Windchill, Siemens Xpedition Engineering Data Management, and other custom built applications serving RTX employees, partners, and suppliers.

What will you do:

• Install vendor applications, coordinate with external IT resources, and perform code deployments, configuration changes, and system updates.

• Execute maintenance plans, perform vendor-recommended tasks, maintain vault space, and manage log/temp file cleanup and remote file server setups.

• Review servers, alerts, and logs for issues using monitoring tools, develop test plans, debug issues, and perform root cause analysis.

• Monitor CPU, RAM, disk space, and user growth for future planning, and coordinate resources and schedules for development, test, and production activities.

• Maintain system/application documentation, provide on-call critical support, and collaborate with tier 1 and 2 analysts.

Qualifications You Must Have:

• Bachelor’s degree in Computer Science, Information Technology, or a related field and 5 years prior relevant experience OR an Advanced Degree in a related field and minimum of 3 years prior relevant experience in debugging, analyzing, and troubleshooting large-scale virtualized Java, .Net, and applications that are configured in a three-tier secure architecture that supports internal and external collaboration.

• U.S. citizenship is required, as only U.S. citizens are authorized to access the engineering management system due to government data requirements.

• Experience managing and troubleshooting applications on both Linux and Windows operating systems.

• Ability to effectively discuss, describe, and document situations, problems, or ideas to clearly communicate with team members, leaders, and customers.

• Ability to interface with technical and non-technical staff at all levels.

Qualifications We Prefer:

• Knowledge of automation and development tools (PowerShell, Bash, Ant).

• 3+ years experience in PTC Windchill application troubleshooting

• Proficiency in SQL and PL/SQL scripting.

• Understanding of Engineering/Product Lifecycle Management (PLM) concepts and tools

• AWS Cloud, CompTIA A+, or Security+ certifications.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location

This is a Remote work location

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.