Engineering Manager

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

 

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

 

About Groeneveld-BEKA

Groeneveld-BEKA, part of The Timken Company, is the world's second-largest producer of automatic lubrication systems, fluid management and safety support systems.

Our products improve equipment life and reliability while reducing the total cost of ownership. Groeneveld-BEKA operates in more than 40 countries worldwide and is represented by a growing number of independent distributors in many countries around the globe.  Our products are supplied for factory installs to leading manufacturers of trucks, trailers, buses, wind turbines, industrial applications, mining and construction equipment. In addition, Groeneveld-BEKA systems are installed in the after-market for a wide variety of mobile and industrial applications. Groeneveld-BEKA strives to develop and manufacture all of its products in-house according to World Class Manufacturing principles.

 

Job Purpose

This position exists to provide direction and assistance to all locations in the US with installation standards, manufacturers specifications, warranty procedures, quality control issues, and training management.

 

Responsibilities & Duties

• Develop and administer standards and training of Engineering, Sales and Service to staff, distributors, dealers and customers on new and existing products.
• Establish protocol/process flow for new product roll out in the various markets and maintain close loop communication on all new product introductions.
• Communicate to OEM suppliers on product design and application performance.
• Administer product design/application change requests and custom installation planning.
• Establish Installation Standards for the install of new products, for OEM, Dealer and FST (Field Service Technicians).
• Assist in sales presentations and training for dealers, distributors, fleet customers, and OEM customers.
• Manage the refinement of kit and installation design to constantly improve efficiency
• Liaison with Branch Coordinators, Account Mangers, Departmental Managers on technical and service issues, and the development of profitable service contracts.
• Provide technical support to US Technical and Service teams.
• Maintenance of fully documented effective installation practices and methods in the form of turnkey installation packages for FST.
• Measure the training and development of all new hired technicians under a Groeneveld-BEKA North American developed training program, in conjunction with the Engineering and Service teams in Canada.
• The inspection of installations in the field completed by the FST team and others. Inspections to ensure that installations and service work are compliant with Groeneveld-BEKA's Installation Standards and expectations.
• Develop closed loop strategies to implement “Irreversible Corrective Actions” (ICA’s) to eliminate repeat service and warranty claims.
• Assist Branches by providing direction for invoicing on service calls and warranty under defined warra