Engineering Manager, Data Localization

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Bengaluru

Role Summary

Lead a team of engineers responsible for the Data Localization Suite of products that allows our customers to harness Cloudflare's massive and performant network to meet their federal Data Sovereignty standards as well as their internal regionalization policies.

You will guide the career growth of the team members, and ensure we have the right skills and behaviours in the team. You will need to identify high level strategies to meet the needs of the company, and apply those to balance short and long term priorities for the team. Additionally, you will be responsible for building relationships with teams across the company, identifying their needs and supporting them in building products for customers. You will also be involved in direct product development for customers, working closely with our product, support and customer facing teams.

Role Responsibilities

• Prioritise short and long term tasks to balance the immediate needs and long term strategic goals of the company.
• Support and guide the career growth of the team.
• Actively participate in the hiring process to expand the team, identifying and attracting top talent who can contribute to Cloudflare's mission and culture..
• Ensure quality of engineering.
• Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.
• Participate in our incident management process.
• Organise the team to provide effective 24/7 escalation support for the system in case of critical incidents.

Role Requirements (Must-Have Skills)

• Minimum 2 years experience in engineering management.
• Significant experience as a hands-on engineer.
• Track record of shipping high-quality products and features at scale
• Excellent at planning, creating teams and overseeing execution to meet commitments and deliver with predictability.
• Experience of managing multiple concurrent projects with competing priorities.
• Track record of managing a diverse team including hiring, onboarding, and professional development. You inspire your team to reach higher and to get there by collaborating. You’re as good at explaining “why” as you are “how”.
• Working with other managers, maintaining clear lines of communication across and upwards in an organisation.

Nice-to-Have Skills

• Experience of operating high performance and large scale software systems.
• Customer focused experience - managing difficult conversations with customers.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In