Engineering Manager - Communications Platform

<div class="content-intro"><p>Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.</p> <p>If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.</p></div><p>Ebury is a global fintech, headquartered in London. We help businesses move money across borders — FX, payments, and lending — in 140+ currencies, sending payments to 160+ countries across 30+ regulated markets, delivered by 2,000+ experts in 40+ offices worldwide and backed by Santander. We've set ourselves a deliberately hard bar: beat the best digital-first experience in our market, not merely match the incumbents.</p> <p><strong>London Office - Hybrid: 4 days in the office, 1 day working from home</strong></p> <p>As an Engineering Manager for the Communications Platform, you will lead the team responsible for building high-throughput, mission-critical communication channels across Email, SMS, Whatsapp and more. You will architect and scale platform services that provide resilient, highly available systems that can handle all the communication needs of Ebury. The role will also oversee the maintenance and management of the public website.</p> <h2>Why This Role is Different</h2> <ul> <li><strong>Own Client Outcomes: </strong>Take real client problems end-to-end, owning experience, APIs, data, and iteration with full trust and autonomy.</li> <li><strong>Player-Coach Early, Leader Always: </strong>Stay close to code early on (pairing, reviewing, shipping) and transition leverage into building people and systems as the team grows.</li> <li><strong>Platform-First Thinking: </strong>Build scalable, generalisable platforms rather than bespoke one-offs. Value retiring technical debt and flags as much as shipping features.</li> <li><strong>AI-Native Culture: </strong>Fluent in AI tools as force multipliers, guiding the team on effective adoption and designing AI into the product.</li> </ul> <h1>Key Responsibilities</h1> <ul> <li><strong>Grow the Team:</strong> Coach engineers through actionable feedback, clear growth paths, and performance management.</li> <li><strong>Delivery Ownership: </strong>Translate ambiguous business outcomes into clear roadmaps. Sequence work, manage risk, and deliver reliably at a sustainable pace.</li> <li><strong>Technical Leadership: </strong>Guide architecture and design reviews for high-scale, event-driven trans